RingCentral Admin Portal

In the past, when a caller would reach an IVR and choose the option for the Dial By Name Directory, they were able to press 0 to return to the IVR menu and choose a different option. However, with the new next-generation call handling, when a call...

Users are timed out too fast when prompted at a dial by name/number directory to enter in their information. Would like the ability to set the amount of seconds before the system repeats the menu selections

increase fax attachment limit to 50 to 100Mb

I would like to request a new feature for read-only access to all settings and configurations.

It will be easier if there's an option to switch the main super admin on the account to another existing extension, instead of moving the information from one extension to another or moving the direct number. Since there are some important message...

Customer want to get alert notification if a call will not be recorded. As per cx this will help them track calls that are not being record.

It would be nice to add the station id associated with the user that shows on the report so you can determine if the computer is still active with that user. Also it would be good to add a refresh button or put a timeline on when the report will w...

when downloading user list, there is no column for Record username and User work hours schedule, as one gance for the account administrator

One of the ideas is at the end of 1 minute on hold, send them to a special voicemail box. We announce we will call them back shortly but our phones are tied up. Have that Voicemail box send an e-mail directly to certain people or some other method...

Customer wants to customized the dial pad to easy to click the park tab and no need to click the 3 dots.