RingCentral Admin Portal

We made a business decision to no longer record all of our calls and to go back and delete all previous recordings. Without this feature, we are also going to lose all of the data/records associated with those calls.

it seems like it should be an option to move around, like the others. Especially with people switching locations with the pandemic going on

Right now, when soemone calls our main line or one of our direct lines, we are required to upload a 'greeting' or 'intro' before the line starts to ring. This is great for our main line, however, we think that there should be an option to remove i...

We need to have a multiple call by Name Directories which can be added to a site rather than having a full company Directory.

We have an Employee line that can be called by employees to inform Managers of their absence if they will not be in. This line rings a single phone that often goes unnoticed by our night shift due to loud machinery. We would like to be able to hav...

I just want to send a fax.. why so complicated compared to before?

This is useful and convenient when we want to add an external number to get a specific call to an external person

set up on the Admin portal where multiple users can receive fax and voicemail from the main line

In California, it is illegal to record a phone conversation. Can this be an option on the Admin Portal wherein we can disable the button on the RingCentral app?

Allows managers to see who in their department, is or isn't taking calls.