Make the IVR prompt text-to-speech text box resizable.
Please allow users to resize the IVR prompt text-to-speech text box resizeable. The current text field size is nearly unusable for more than a sentence or two. Matter of fact, can you make all the text boxes resizeable?
Add an Option to Toggle to Classic View in Admin Portal
The previous version of the admin portal was far more user-friendly. Having the drop down menus allowed us to more quickly and efficiently configure the user call handling. The current version of moving back and forth between screens is time consu...
we currently do only have 3 permissions which can be assigned for Call Que Manager. - Full Access- Member management- Messages someone who would need to have both Member management & Message permissions we have to assign that person Full Acces...
caller identifier to know if the call is for company a or b
have 2 company under 1 account, some users taking in calls for those 2 company's. it would be helpful if we do have a feature that would tell us if that caller is calling for company a or b.
It would be useful to preview what user settings a selected template would change before it is applied. Even just a 'the following settings are impacted by the template' on the apply template confirmation pop-up would be helpful. This would help c...
Transfer existing message from old mailbox to new user extension mailbox
Customer want to have option to moved old messages to another mailbox also they want to extend the capacity from current 200 per mailbox and have it backup before it get deleted permanently.