RingCentral Admin Portal

It would be nice to have a template that can be applied to users who are only using the RingCentral app. Having to manually create the presence keys/HUD can be very tedious and time consuming.

'Having Issue with outbound caller Id sometimes it shows "Via Ring Central or 11 others' -Primary number is still not showing as the outbound caller id when calling certain number (verizon) it's showing "Via Ring Central or 11 others'

increase fax attachment limit to 50 to 100Mb

Users are timed out too fast when prompted at a dial by name/number directory to enter in their information. Would like the ability to set the amount of seconds before the system repeats the menu selections

I would like to request a new feature for read-only access to all settings and configurations.

Customer wants to customized the dial pad to easy to click the park tab and no need to click the 3 dots.

It would be great if by default Call Recording is enabled for newly created extensions when Automatic Call Recording is active on the account. At the moment we will need to manually add the newly created extension under Phone System> Auto-Recep...

It will be easier if there's an option to switch the main super admin on the account to another existing extension, instead of moving the information from one extension to another or moving the direct number. Since there are some important message...

Customer looking if for a feature for the that "If caller enters no action after the prompt played 3 times" to be changes instead of playing the prompt 3 times is to 1 and 2 or better set it for 30 second then Disconnect the call or Connect ...

In my case, we need to permit a user to export/download SMS logs, but per RingCentral technical support, the only way to achieve this is to elevate the user to Super Admin. This goes against industry best practices of "least privilege." It would b...