RingCentral Admin Portal

I can not believe in this day and age that you want us to enter each individual phone number to send a text. I am an insurance agent and I pull a list of cancels that have about 75 numbers and want to send a text message out weekly as a group and ...

I've had several scenarios where I needed to un-assign a particular number from a user and return it to our pool of available numbers. Currently, in order to complete that process, I have to: Create a temporary extension. > move the number to t...

it seems like it should be an option to move around, like the others. Especially with people switching locations with the pandemic going on

Please add the ability to add or purchase a phone when creating a new user. This would be fare more efficient

We have an Employee line that can be called by employees to inform Managers of their absence if they will not be in. This line rings a single phone that often goes unnoticed by our night shift due to loud machinery. We would like to be able to hav...

We made a business decision to no longer record all of our calls and to go back and delete all previous recordings. Without this feature, we are also going to lose all of the data/records associated with those calls.

I just want to send a fax.. why so complicated compared to before?

This is useful and convenient when we want to add an external number to get a specific call to an external person

set up on the Admin portal where multiple users can receive fax and voicemail from the main line

I have been trying for over 15 minutes to find where I can add an extr extension (one without a device). I give up, I waste so much time trying to find things that should be simple to do and find.