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RingCentral Admin Portal

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Send Fax to multiple extension/recipient

is it possible to consider having a feature wherein faxes can be sent to multiple extensions instead of just the operator extension
Guest about 2 years ago in RingCentral Admin Portal 1 Under review

Feature to be able to download all text messages and save as a document.

For compliance purposes
Guest over 2 years ago in RingCentral Admin Portal 0 Under review

Refresh button on LOB Analytics

Create a button that would allow you to refresh the data without changing the dates
Danielle Schrader 4 months ago in RingCentral Admin Portal 5 Under review

allow overlap of 2 different rules

custom rules only allow 15 minutes intervals for 2 different rules that send calls to different receivers. our customer needs to allow overlap of 2 different rules like e.g 12am to 9am monday to tuesday 9am to 4pm
Main main Jordan Bamba 4 months ago in RingCentral Admin Portal 1 Under review

RingCentral Partner - view all customer support cases from a central location.

As a RingCentral partner, it would be useful to have a location to view all our customers and any support cases that are open, so we can step in and assist the customer as needed. Currently, we have to log in to each customer individually, in orde...
David St. Clair 4 months ago in RingCentral Admin Portal 0 Under review

Play Call Recording Announcement for Outbound Calls

Being a healthcare facility and having to adhere to HIPAA guidelines, we were excited to see RC have an option to automatically announce calls were being recorded when we call our patients, however, this is causing huge issues as when we dial out ...
Heidi Huebner over 1 year ago in RingCentral Admin Portal 0 Under review

Track logs for timeclock purposes

It would be good if we could track login, logout, lunchtime and brakes of the users. mainly for timeclock purposes
Sunuso Energy Main Line 4 months ago in RingCentral Admin Portal 0 Under review

Unlimited amount of text notifications to an extension or queue.

Currently, there is only 5 people maximum that can get a notification via text when a missed call, voicemail, or fax comes through. I want all of my users to be text notified when there is a left voicemail or missed call to ensure maximum visibili...
Bryan Barber 4 months ago in RingCentral Admin Portal 1 Under review

Bulk user download with meeting provider included.

It would be beneficial to have a bulk user download feature that has all information downloaded like: Meeting Provider Information, and other information included in the User Details.
Paola Bianca Navarra over 1 year ago in RingCentral Admin Portal 0 Under review

Restrict Specific Numbers for Security or Work-related Reasons

Restrict Specific Numbers for Security or Work-related Reasons; basically, enable restrictions or notification rules for specific outbound dials. For example, an employee is constantly and improperly making calls from their account to a personal f...
Justin Donnenwerth almost 2 years ago in RingCentral Admin Portal 0 Under review