RingCentral Admin Portal

We would like to have the ability, when adding users in bulk, to be able to assign credentials and activate accounts via the bulk upload template

It would be nice to be able to remove 2FA from some user accounts but keep 2FA on others. Right now it all or nothing for 2FA.

- Cx wants to know if we have a report that will show users that is not making calls or not taking advantage of their MVP license. the goal is to revoke a user's license if they are not using their service, making calls, doing meetings.

We would like to prevent users from editing their profile information and pictures. We would also like to remove all edited profile pictures from user accounts. I opened a case on this and RC came back to say "We understand that you need assistanc...

Would like to be able to have call queues add/remove members based on dynamic rules. For example, if we have a call queue for our Recruiters, it'd be great to be able to have a rule with conditions such as: Account Enabled = true Department = Recr...

I would like to add a feature request for Ring Central reporting to have some way to generate a report of all Emergency Calls. e.g. 911

Please add a feature in service.ringcentral.com so customers can swap numbers like what we are doing in AI (internally)

Option to press a key and call routes directly to that call queue's specified voicemail before the call connects to the call queue members.

In the download User list inside RingCentral. There should be the ability to download a user list including all settings and permissions. Including Recording Status Phone #'s everything all settings. There should also be the ability to make change...

When setting up Call Monitoring groups, it would be great if we could limit the functions so the "users that can monitor" are only able to listen, but not able to whisper/barge/take over calls, so that it could be used as a training feature, witho...