RingCentral Admin Portal

We need the ability to create an automated SMS log report to be sent out every 30 days.

Looking for option in creating grouped contacts more than 50 entries. We would like to have the option to select entries up to 100, 200 or 500 entries. As of the moment its limited to 50 entries only.

When answering calls using MS teams app, it should show the caller ID and call queue name

We have different dial-in numbers for multiple d/b/a companies owned by us. So that we can distinguish how to correctly answer the phone (we have a human answering all calls), we need to be able to tell which number someone is calling in on.

The customer wanted to upload a CSV file with phone numbers for Multi-Site. They wanted it to be done automatically so they don't have to add the multi-sites with numbers manually.

Requesting an option to delete a line key os user on presence This is convenient if the user(s) is designated to receive inbound calls only.

Call monitoring group to Performance report - Call monitoring groups should also be included in the list to filter for the performance report

Add IVR and Fax Option on Essential Plans

When an account is set up to record calls automatically, new users should be set up that way automatically with the option of changing it to not record, not the other way around. In addition to that, this option/function should be included in the ...

Adding Value to Ring Cental Productivity and Security: My job is Sales Manager for Walser Technology, I just installed two Ring Central phone systems, both used to have Mitel. I guess Ring Central decided to use keystrokes to enable a feature for ...