RingCentral Admin Portal

It would be useful if we were allowed to forward non-emergency informational numbers, like 211 and 311, to their respective 10 digit alternates for our area. Currently these are reserved extensions in the same way 911 is, we get the error as detai...

We'd like to schedule users to be added/removed from a Call Queue at specific times. For example, I'd like to schedule "John" to be added to a specific call queue at 9:30am tomorrow, and then removed from that queue at 1pm. Taking it one step furt...

RingCentral Office voicemail recordings are retained indefinitely until deleted by the end user by one of three methods; RingCentral Service Portal, Google Chrome Extension, or by manually dialing into the voicemail box and deleting the message. A...

Whenever we apply a template to a group of phones, it restarts them. This is very disruptive, so it usually must be done after hours. Having the option to schedule when a template would apply would be very useful.

Internal calls don't need to be recorded like external calls. Need a feature to disable call recording internally. Wasted storage.

Would love the ability to be able to copy pre built reports to be able to manipulate them as we find fit.

Hi team, Please have a feature for company main number that can be received multiple user extension

It would be very useful to be able to selectively choose which notifications across the system are enabled or disabled. For example, members added to queues receive an email that there were added. This is not necessary for us and it only clutters ...

Allow remote control using app.ringcentral.com and mobile apps Allow remote control if what ever device the user is on e.g mobile app to desktop app, desktop app to browser version

Allow forwarding of calls into a Call Queue to be forwarded to an IVR menu.