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RingCentral Admin Portal

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primary number as default callerID

option to make a default, that newly added extensions have its own primary number as callerID, instead of a main account number as callerID
Petr Stourac 7 months ago in RingCentral Admin Portal 0 Under review

Option to schedule the user invite email to be sent on a specific date.

I frequently create extensions ahead of time for new users in my environment. Lets say Jane Doe starts on Monday morning, I'll have everything set up and done for her Friday afternoon, including her new RingCentral extension so she's ready to get ...
Cole Devitt 7 months ago in RingCentral Admin Portal 0 Under review

Assign users to multiple sites

Please add this feature in your latest update. Assigning users to multiple sites will help in make calls inbound and outbound from multiple sites.
Ali Asif 8 months ago in RingCentral Admin Portal 1 Under review

Time out feature within IVR menu

The IVR Menu should have an option to time out after a number of seconds when no option is selected. Currently it only times out after 3 repeats or incorrect input. The option to play a message and then automatically transfer should be an option w...
Rachel Brefo-Burroughs 8 months ago in RingCentral Admin Portal 0 Under review

Press a key/button and call routes directly to that call queue's specified voicemail

Option to press a key and call routes directly to that call queue's specified voicemail before the call connects to the call queue members.
Ian Christopher Santos 8 months ago in RingCentral Admin Portal 0 Under review

Audit Trail; increase the max record

Increase the maximum record for the field 180 days. Would like to show all activity for 180 days.
Annette Menchaca 8 months ago in RingCentral Admin Portal 0 Under review

Add an option to allow all incoming calls to a call queue to ring to all queue members without taking into account the user status as it happens with direct calls

Add an option to allow all incoming calls to a call queue to ring to all queue members without taking into account the user status, as it happens with direct calls. This option would allow call members to manage multiple calls without requiring to...
Javier Ares 9 months ago in RingCentral Admin Portal 0 Under review

Allow Non Admin role users the ability to download voicemails in bulk

Allow Non Admin role users the ability to download voicemails in bulk . This will saves a lot of time for a user to retrieve the voicemails
Prateek Garg 9 months ago in RingCentral Admin Portal 0 Under review

ENABLING COMPANY DIRECTORY SETTINGS

We would like to enable the company directory setting
Nicolas de TRAKmy 9 months ago in RingCentral Admin Portal 1 Needs more information

Reset and assign option for not activated lines

if the line / phone is activated you have the option to disable and then reset and assign the line /phone but if the user never activated or it is a generic line then there is no quick option to reset and assign. you can just put in new user name ...
Ken OConnor 10 months ago in RingCentral Admin Portal 2 Under review