RingCentral Admin Portal

As a business we need to have a common profile picture for all users, but currently as an admin we don't have the access to restrict the users from changing their profile picture. We could see a lot of users using personal pictures and other in-ap...

A company may use other services for video meetings, chat, etc. Please allow admins to disable certain MVP features for all users

This is to identify who access the call recording, and who played and reviewed it via Audit Trail. For reporting, this will help the customers identify who monitors other users on their account.

We'd like to provide an option for users to send an incoming call to voicemail when the call is originating from a call queue. Currently, there is an option to Answer, Reject or Ignore. But, if there is not another agent working, the caller has to...

Hi, Please can we request that the IVR Menu, Text to Speech, Text Box is expandable? This text box is tiny and when we need to enter a long message, it is difficult...

We need the ability to route calls before the prompts plays three times in the IVR Menu.

It would be beneficial for us to be able to play a marketing message to our customers that would interrupt the hold music in a similar way that a message can interrupt the music while a person is waiting in a call queue

RingCentral has the feature wherein users can listen to how the system reads the Record User Name under Users > User Details > General. This let users listen to how it sounds rather than having to call and wait for the voicemail to kick in t...

This is a feature request from one of the users to have a template or bulk request to add a number in the blocked calls option in the admin portal. Currently, if want to block a number you need to input the number one by one. Hopefully this featur...

option to make a default, that newly added extensions have its own primary number as callerID, instead of a main account number as callerID