Skip to Main Content
Coming March 1st: A new & improved Ideas Portal! The Ideas Portal will be under construction and offline February 25th - February 29th. Click here to learn more about this change.

RingCentral Admin Portal

Showing 494

One-time purchase for SMS plans

we wanted to purchase a “bundle” when I needed it and not a monthly subscription. An SMS plan that does not renew every month.
Vanessa Cadon about 2 months ago in RingCentral Admin Portal 0 New

Template library function for SMS

There should be a template library tool for frequently sent texts.
Mike Lasday 6 months ago in RingCentral Admin Portal 0 New

Blocked "Robocall" Visibility

We have seen repeated instances where fully legitimate callerIDs are being blocked by the RC robocall/spam filters. While this is a useful tool, in our experience the blocking can be too aggressive, to the point of blocking, for instance, a nearby...
John Oliphant about 2 months ago in RingCentral Admin Portal 0 New

Caller ID and Call Queue name not showing when answering on MS teams

When answering calls using MS teams app, it should show the caller ID and call queue name
Jessa Remo 5 months ago in RingCentral Admin Portal 0 New

Set 5 random audios for greetings

Everytime a call come in, they can hear different greetings while connecting to the members, this could be quite useful for companies that have so many customers calling in.
Dwight Nicholas Cruz about 2 months ago in RingCentral Admin Portal 0 New

Ability to add RingCentral number on Billing Contact Information

The ability to add RingCentral phone number on Billing Contact Information as there are some customers who are outside of the United State and they do not have any other number.
Alber Evangelista about 2 months ago in RingCentral Admin Portal 0 New

Allowing to use the main number as a direct number

Customer is suggesting to have the main number to be appearing on everyone's desk phone as if it's an additional direct number to all users
Rhiel Biscarra about 2 months ago in RingCentral Admin Portal 0 New

Allow to Page from External Phone Number or Device

It would be great if we had an option to call a certain number and connect to IVR then allow to connect to send a page to the Paging Group. The current RingCentral setup only allows pages from user extensions within the account that are added to t...
Zander Marcus 3 months ago in RingCentral Admin Portal 0 New

Tiktop Integration

Tiktok is a primary mode of search and communication for whole generations. Allow RC to integrate with Tiktok the way it integrates with FB, Instagram, X, etc.
Foman Robinson about 2 months ago in RingCentral Admin Portal 0 New

Ability to retrieve call recording even if the call was transferred to an external number

Ability to retrieve call recording even if the call was transferred to an external number
Rinny Dela Cruz 7 months ago in RingCentral Admin Portal 0 New