Skip to Main Content

RingCentral Admin Portal

Showing 1348

Video Recordings and Text Transcripts to Archiver

I would like to suggest that the video recording and text transcripts be backed up in the Archiver feature as well
Maribel Lopez 6 months ago in RingCentral Admin Portal 1 Under review

Ability to Turn Off Calling Out Through Voicemail

Please create a way to disable users' ability to make outbound calls through their voicemail on an account level.
Niki Martschinske about 2 years ago in RingCentral Admin Portal 1 Under review

Disable email notifications for call recordings

We continue to get email messages from Ringcentral that our phone calls are being recorded. We already know this, we do not need emails constantly advising us of this.
Guest about 2 years ago in RingCentral Admin Portal 3 Under review

Provide a way to directly leave voicemails without first calling someone

There are cases where people only want to leave a voicemail for a person, and not ring a person's phone first. (Ex. If you want to leave a voice message, but it's not urgent.) Please provide a way to set a direct dial number to allow people to rea...
Peter Z. over 2 years ago in RingCentral Admin Portal 6 Under review

When a user's email is changed, it should also change the voicemail to email notification

when you change a user's email, it doesn't change the voicemail to email notification's email. This needs to be updated.
Rachel Brefo-Burroughs 11 months ago in RingCentral Admin Portal 0 Under review

Email Notification for all Incidences (Service Down)

If any service going down need to get an email notification on who all enabled it, whether the impact is less or high. I have contacted RingCentral for the solution, they said if the impact is less (less than 1 hr) they will not send a notificatio...
Safuvan Kooliyat over 1 year ago in RingCentral Admin Portal 0 Under review

Visual Call Editor in Call Queue Menu

Similar to IVR Visual Editor, provide a option to visually see the current configuration and allow adjustments.
Brett Spring 7 months ago in RingCentral Admin Portal 0 Under review

Ability to block short code numbers the same as blocked phone numbers

Although a short code number has been added to blocked numbers on our operator extension, my users are still getting spam texts from the number. Please add the ability to block these. Furthermore, when I add a short code number to the list of numb...
Denise DeLange over 1 year ago in RingCentral Admin Portal 0 Under review

Automatic text forwarding

We can make easier to get same text to several numbers
Guest over 2 years ago in RingCentral Admin Portal 3 Under review

Add Malta MVP GO

The customer is experiencing issues making calls using a Maltese number and found out that the number is an IVN. We advised that IVNs are intended for inbound calls only. However, we do not support Maltese MVP GO at the moment. We need this added ...
Ryan Ramat 3 months ago in RingCentral Admin Portal 0 New