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RingCentral Admin Portal

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Allow all users to use texting system with the company phone number

Allow all users to use texting system with the company phone number. This idea is useful because clients can send a text directly to the person how is responsible for that request.
Zoriana Stawnychy 4 months ago in RingCentral Admin Portal 0 New

Stop receiving voicemails about TCR registration

their account is campaign and brand registered their numbers are all linked to the campaign but they are still getting voicemails about incomplete registration
Main main Jordan Bamba 6 months ago in RingCentral Admin Portal 0 Under review

Customize Email Notifications

One of my customers would like the ability to customize the system-generated email notifications that are sent to users when they receive a voicemail or fax or SMS message. Ideally, they could customize the branding and remove the RingCentral adve...
Tim Lopez almost 3 years ago in RingCentral Admin Portal 4 Under review

Email Notification for all Incidences (Service Down)

If any service going down need to get an email notification on who all enabled it, whether the impact is less or high. I have contacted RingCentral for the solution, they said if the impact is less (less than 1 hr) they will not send a notificatio...
Safuvan Kooliyat over 1 year ago in RingCentral Admin Portal 0 Under review

Ability to Turn Off Calling Out Through Voicemail

Please create a way to disable users' ability to make outbound calls through their voicemail on an account level.
Niki Martschinske about 2 years ago in RingCentral Admin Portal 1 Under review

Admin Portal alert if a phone is offline

In the RingCentral Admin Portal provide a way to set an alert when a physical phone is offline to send an email to an administrator.
Tracey Lulek over 1 year ago in RingCentral Admin Portal 0 Under review

Pre-recorded message for outgoing calls

I want to have an option wherein I can set up a pre-recorded outgoing message to leave to our clients whenever we call them instead of just being routed to their voicemail.
Ralph Reyes about 1 month ago in RingCentral Admin Portal 0 New

Transfer existing message from old mailbox to new user extension mailbox

Customer want to have option to moved old messages to another mailbox also they want to extend the capacity from current 200 per mailbox and have it backup before it get deleted permanently.
RC Tester Account 3 months ago in RingCentral Admin Portal 0 New

List users by last name

You should be able to list users by last name. When you have thousands of users you may be searching by last name.
John Dodd 3 months ago in RingCentral Admin Portal 0 New

Ability to retrieve call recording even if the call was transferred to an external number

Ability to retrieve call recording even if the call was transferred to an external number
Rinny Dela Cruz 4 months ago in RingCentral Admin Portal 0 New