RingCentral Admin Portal

To notify the admin or the user if a phone number is changed/deleted from the account due to bad number.

Our Identity and Access Management policies requires a daily export of application users via CSV.

Ability to Remove the *9 or the ability of the users stop the automatic call recording manually

RingCentral customers are now looking to include calls going to IVR menus included in ACR This will help them manage all calls when doing employee audit.

The caller ID being 15 characters long is not long enough. I can not fit my company name on it. This is leading to my client not knowing who is calling. Infact, 15 characters is not even long enough for my full name, nor any of my employee's names...

In the admin call log add inbound and outbound SMS messages. It would be nice to see who is texting and what is being said while looking at all of the calls/faxes made.

retrieve call logs back 2020 for billing purposes. We need to immediately add this functionality retrieve logs for more than 2 years

It would be very helpful to be able to change another user's presence from the admin portal. For example, if a user marks themselves as DND and then leaves for vacation without including in theis status note that they're on vacation, it is assumed...

The account activation emails expire in 48 hours, so if we create a user account on Friday and send the activation email it will usually expire before the user has a chance to read it, which generates a supoort ticket. If we select send later we n...

One of my customers would like the ability to customize the system-generated email notifications that are sent to users when they receive a voicemail or fax or SMS message. Ideally, they could customize the branding and remove the RingCentral adve...