RingCentral Admin Portal

I need to be able to confirm remote employee activity - #of text sent / received / time of day ( and even the content of those text ).

retrieve call logs back 2020 for billing purposes. We need to immediately add this functionality retrieve logs for more than 2 years

it is easier to attach files to faxes this way

We often are forced to program hard phones and ATA's with invalid e-mail addresses when bulk creating accounts. Once the e-mail invite is sent we lose the ability to assign credentials and activate the account. This is an important feature for us ...

Requesting that new lines added to account be added to default TCR registration to avoid additional charges.

To notify the admin or the user if a phone number is changed/deleted from the account due to bad number.

Our Identity and Access Management policies requires a daily export of application users via CSV.

Ability to Remove the *9 or the ability of the users stop the automatic call recording manually

When a member of a call queue is scheduled to be unavailable to answer calls within the queue, I would like to schedule the changes ahead of time to remove that person and add other members to fill in for that queue (to cover for the unavailable p...

It would be nice to be able to look at a user's extension settings and see what CQG's they belong to as well as if they have been set as the VM recipient for any of their CQG's. It would be helpful to see this from their extension settings before ...