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RingCentral Admin Portal

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List users by last name

You should be able to list users by last name. When you have thousands of users you may be searching by last name.
John Dodd 10 days ago in RingCentral Admin Portal 0 New

Sort Users by Last Name in Admin Portal

Finding users in the Admin Portal would be much easier if you could sort by Last Name. Currently you can only sort by First Name. With 1800 users, there are lot more duplicate first names than last names.
Tim Warren 10 days ago in RingCentral Admin Portal 0 New

The Option to have two caller id names on the same account

The Option to have two caller id names on the same account
Jhonacel Sanchez 10 days ago in RingCentral Admin Portal 0 New

Ability to block multiple phone numbers into Blocked

The number of Spam calls is growing every day.We need the ability to load multiple phone numbers from a file into the Block Spam feature
Ross Lavni 11 days ago in RingCentral Admin Portal 0 New

Play a government required disclosure to callers that is recorded as part of the call

We have to read a disclosure to clients and I'd like to have a recording I can send callers to. I currently send clients to a message only extension, but it is not recorded as part of the call. The government requires that the disclosure be record...
Ted- 101 11 days ago in RingCentral Admin Portal 0 New

Add Paging and Intercom as options to be added from presence menu on phones.

Currently, we have to manually go into phones gui outside of RingCentral to be able to add this. This would save a lot more time and make phone system admins' lives much easier.
Nate Graham 11 days ago in RingCentral Admin Portal 1 New

Limit staff ability to create new messaging groups / have management able to delete unofficial groups

We have found that any member of staff can create a group chat. We would like the ability for only management (selected personnel) to be able to create and moderate the group chats. Following on from this we would also like selected personnel to b...
Rob Hart 11 days ago in RingCentral Admin Portal 0 New

Super Admin Access to Disable Message Thread for Users

This gives them the ability to disallow users to have the IM / messaging feature for internal employees. Garnering control over unnecessary messaging across employees while using the application during and even after work hours. Solely having the ...
Jorge Mico 11 days ago in RingCentral Admin Portal 0 New

Extending the Limitations for multiple extensions being the sender and receiver of SMS messages.

Such as a whole office being able to text from and receive SMS from the main number. This is helpful for a sales department to know who has sent what and when. This would operate just like the queue for calls but for texts. -OR- There should be th...
Jamie Evans 12 days ago in RingCentral Admin Portal 0 New

Forward calls to next group if no members of group available

We have an office administrator who takes a break at various times of the day and needs the phone routed to our customer service group when she is. We have a group called Main Number that customers are routed to when calling our main company numbe...
Chris Anton 12 days ago in RingCentral Admin Portal 0 New