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RingCentral Admin Portal

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Need ability to increase Monitoring Group limit of 100

We have maxed out the number of monitoring groups, and need to add more due to continued growth. The limit of 100 is a hard coded value which is poor design and needs to be set be either user or RingCentral controlled variable.
Tom Lampert 21 days ago in RingCentral Admin Portal 0 Under review

Ring Central Queue Manager

Would like to have a Read Only Option for all Features that the Queue Managers have.Giving them the capability to View but not make any changes.
Newton Sloan 22 days ago in RingCentral Admin Portal 0 Under review

Disable Speakerphone

Phones in secure locations require the disabling of the speakerphone. Controlling the feature/function from the Admin portal would be extremely useful; especially with a large number of phones to manage.
Joel Negron 22 days ago in RingCentral Admin Portal 0 Under review

Audit is missing in some areas

IRV menus which are not changed often but when something changes like removed or change it would be nice to be able to track whom made the change or was it some system glitch (which I suspect in my case) that deleted the entries in my main number ...
Ken OConnor 25 days ago in RingCentral Admin Portal 0 Under review

Ability to change the times the prompt is played if caller enters no action

Ability to change the times the prompt is played iff caller enters no action. Currently hard coded at 3.
Island Practice Management 25 days ago in RingCentral Admin Portal 0 Under review

Billing: Licenses and Inventory should list all available licenses in the account

We have identified an issue with the Billing Licenses and Inventory Page of the Admin Portal where the Additional Local Number license quantity does not display Available licenses if they are not directly under the company site or in a different c...
Wickes Building Supplies Ltd 26 days ago in RingCentral Admin Portal 0 Under review

When a user's email is changed, it should also change the voicemail to email notification

when you change a user's email, it doesn't change the voicemail to email notification's email. This needs to be updated.
Rachel Brefo-Burroughs 26 days ago in RingCentral Admin Portal 0 Under review

Create a rule to select callers who have withheld their number.

Create a rule to select callers who have withheld their number. Currently you can only input numbers.
Biz Admin 27 days ago in RingCentral Admin Portal 0 Under review

IVRU - Prompt -Text

When typing the text for the system, the box is to small to see the entire message at one time. Could it be a pop out or larger box?
Pat Powell 27 days ago in RingCentral Admin Portal 0 Under review

There should be a Text messages dashboard in the performance report tab

There should be a Text messages dashboard in the performance report tab
Shaheryar Qureshi 28 days ago in RingCentral Admin Portal 0 Under review