RingCentral Admin Portal

I am a Call Center Manager who was given Manager Admin access in Ring Central but that access role does not feed into the Bridge Operator Console program thus rendering me incapable of listening to calls or managing who is and who is not receiving...

☐ I have sales department that for training purposes would like to access call log for their own department. I don't want them to be in manager/admin group because they should not see call log of management or CEO.