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RingCentral Admin Portal

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Abililty to use template to update Conference Number on the account

Currently, the only way to update a conference number, either an admin or the end user will need to go to the extension and update it one at a time. The ask is to allow a template to be build to apply a conference # to mutliple users or to the ent...
Stacey Soubbotna almost 2 years ago in RingCentral Admin Portal 1 Under review

Include Playing of Call Recordings in the Audit Trail

We need to be able to see what call recordings are being played, by whom, and the date and time they were played. This is so we can tell if anyone is browsing through call recordings in an inappropriate manner. It would be useful to have these det...
Rob Frood about 2 years ago in RingCentral Admin Portal 0 Under review

Additional option to send SMS to callers instead of leaving a Voicemail.

For admin or users to be able to set an option for callers to send an automated SMS when calls are unanswered instead of being routed to Voicemail only.
Guest about 2 years ago in RingCentral Admin Portal 0 Under review

Sharing Meeting Templates Among Office Users / Company-Wide

Feature request: Ability to share meeting templates (including polls) with coworkers and/or include meeting templates as part of the user setup template. Additional detail: We coordinate CPE for our users through RC meetings. Our regs require atte...
Guest about 2 years ago in RingCentral Admin Portal 0 Under review

De-authorize apps for any user as a super admin

https://ideas.ringcentral.com/ideas/CUSTCOM-I-755 this is not what I requested at all. the functionality you described is what you can do FOR YOUR OWN NUMBER. As a super admin, you should have the ability to de-authorize app access FOR ANY USER IN...
Guest about 2 years ago in RingCentral Admin Portal 2 Under review

Digital line as Outbound caller id

Currently, main line is being a default as outbound caller ID of newly created extension. It would be best if there will be an option in creating an extension to choose which caller ID to reflect.
Jessa Remo about 2 years ago in RingCentral Admin Portal 0 Under review

Move Limited extension templates to the same section as limited extensions or move limited extensions to the users section

Move Limited extension templates to the same section as limited extensions or move limited extensions to the users section Why are they in separate places?
Cory Barnes about 2 years ago in RingCentral Admin Portal 1 Under review

Blacklist / block callers - an implementation idea

I see several ideas on blocking calls company-wide but here is how I would like to see it implemented. A blacklist table that after I put in a phone number I can check boxes that block that number from calling, texting, or faxing us. I also want a...
Oak Norton about 2 years ago in RingCentral Admin Portal 0 Under review

Upload Custom Cover Page as an Admin on-behalf of the user.

Hi, Please allow Admins to upload a Custom Cover Page on behalf of users and not limit it via the RingCentral Phone app. It will be great if there is an added functionality in the online portal where we could upload the cover page directly.
Eric Felipe Pada about 2 years ago in RingCentral Admin Portal 0 Under review

Ability to Show/Hide numbers in Caller ID dropdown

By default, all numbers assigned to a Site show in the caller ID dropdown and all numbers assigned to a Call Queue show up for all members of that queue. We have Sites and Call Queues with many numbers assigned to them (over 100 numbers) and there...
Alan Silva about 2 years ago in RingCentral Admin Portal 3 Under review