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RingCentral Admin Portal

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Disable Email-to-Fax service for all users

We would like to be able to disable the Email-to-Fax service for all users at a central point. Also it would be good to be able to have a option to enable/disable whether a user is allowed to send faxes.
Joachim Klar 12 months ago in RingCentral Admin Portal 0 Under review

Present Disclaimer of 24 hour waiting period to enable international calling in admin portal

I just enabled international calling and SMS for our account, and after testing it and encountering errors/no success, I called the support line to find out that it could take up to 24 hours to actually activate international calling and SMS. Why ...
Guest 12 months ago in RingCentral Admin Portal 0 Under review

Remove all failed faxes on entire account

Instead on logging in per extension to remove failed faxes, customer must have the option to remove failed faxes on entire account in Admin Portal
Guest 12 months ago in RingCentral Admin Portal 0 Under review

Globally Block Forwarding to Outside Lines

We would like to have the ability to only allow our users to forward to extensions that are within the RingCentral system. This would allow us to make sure that no business calls leave the platform and are subject to the rules and policies of the ...
Guest 12 months ago in RingCentral Admin Portal 0 Under review

Restrict Specific Numbers for Security or Work-related Reasons

Restrict Specific Numbers for Security or Work-related Reasons; basically, enable restrictions or notification rules for specific outbound dials. For example, an employee is constantly and improperly making calls from their account to a personal f...
Justin Donnenwerth 12 months ago in RingCentral Admin Portal 0 Under review

Retrieve Deleted Recording

I would greatly appreciate it because it would be helpful moving forward, especially when we do not think we would need the recording and then months later it is needed.
Guest about 1 year ago in RingCentral Admin Portal 0 Under review

Activate Bulk Generic Extenions

My Company uses Generic Extensions for the majority of the phones in the office. If the generic extensions are not activated you can not look for them in the Web app and you have to know the direct extension. This will allow for all the generic ex...
Austin Young about 1 year ago in RingCentral Admin Portal 0 Under review

Audit Trail to show the IP address of people logging in.

Would be nice to see the IP address of people trying to log in to the portal in the Audit Trail. This would help admins to work out if logins are genuine users or not.
Guest about 1 year ago in RingCentral Admin Portal 0 Under review

Locate a User/Extension to see if they are associated with a Call Queue

I would like the feature to be able to search a user or extension to see if it is associated with a Call Queue or IVR. This would help in the event if we deploy a spare phone that is associated to an unknown Call Queue.
Guest about 1 year ago in RingCentral Admin Portal 0 Under review

Memos on audit log

I would like to be able to post a memo on the audit log after I make a change. This would be useful to notate why changes were made for others looking back in the future
Justin Gord about 1 year ago in RingCentral Admin Portal 0 Under review