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RingCentral Admin Portal

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Phone IP Addresses

The User Phones page could really benefit from the addition of an IP address column. This tells me what vlan the phone is on and with that where the phone is located. The site column is OK, but that doesn't tell me anything other than what I confi...
John Oliphant 22 days ago in RingCentral Admin Portal 0 New

Add a feature that enables DND to turn on while the user is in an active call.

Having a feature that enables DND to turn on while the user is in an active call avoids having an incoming call ringing away while waiting for you to interrupt your current call to answer. The feature is available for video call already but just n...
Peter Daniel 23 days ago in RingCentral Admin Portal 1 New

Ability to assign Custom Fax Cover Page to all Users with Extensions (Company )

Hello, we would like to use our Custom Fax Cover page for the entire company, (users with extensions) We must provide a disclaimer on our fax cover page as we send faxes with sensitive data. Currently our only option is to assist each of our end u...
Guest over 2 years ago in RingCentral Admin Portal 26 Planned

Phone registration Log (Deskphone)

If it is possible add a Phone registration Log of the desk phone on the admin portal. This will help the IT personnel identify what time the phone connects to their system
Richard Patungan 25 days ago in RingCentral Admin Portal 0 New

Disconnection

Would be great if a tool for us to know which party disconnected the call to the admin portal could be added.
Monserrat Moreno 14 days ago in RingCentral Admin Portal 0 New

caller identifier to know if the call is for company a or b

have 2 company under 1 account, some users taking in calls for those 2 company's. it would be helpful if we do have a feature that would tell us if that caller is calling for company a or b.
Vernard Mateo 8 days ago in RingCentral Admin Portal 0 New

Show a template preview

It would be useful to preview what user settings a selected template would change before it is applied. Even just a 'the following settings are impacted by the template' on the apply template confirmation pop-up would be helpful. This would help c...
Matt Julian 8 days ago in RingCentral Admin Portal 0 New

Shortcut iPad that auto-dials a number to the RingCentral application

Shortcut iPad that auto-dials a number to the RingCentral application
Richard Patungan 8 days ago in RingCentral Admin Portal 0 New

Create a TAG

Create a tag, so that when I import contacts it is tagged per person who handles that caller/contact.
Patricia Rodriguez 8 days ago in RingCentral Admin Portal 0 New

Ability to download or view SMS transcripts

Hi, as a business owner we need an ability to download or view SMS transcript history, this information is really helpful specially when we have some employees who left or if we want to save it for our records
Shane Palmer 15 days ago in RingCentral Admin Portal 0 New