RingCentral Admin Portal

Similar to IVR Visual Editor, provide a option to visually see the current configuration and allow adjustments.

We would like to prevent users from editing their profile information and pictures. We would also like to remove all edited profile pictures from user accounts. I opened a case on this and RC came back to say "We understand that you need assistanc...

Would like to be able to have call queues add/remove members based on dynamic rules. For example, if we have a call queue for our Recruiters, it'd be great to be able to have a rule with conditions such as: Account Enabled = true Department = Recr...

We can see the current status by going to "Phones Systems >> Phones & Devices >> Paging Devices". It would be beneficial to receive notifications when the status changes from online to offline or offline to online.

It would be a much better user experience if RingCentral had the capability to automatically add Live Report License when user is added to Dashboard and in turn automatically remove Live Report when they are removed from a Dashboard.This whole thi...

My account has a work around method that takes a Call Queue that I am included in and it forwards to a Queue that I am not included in but behaves identical to the first one. When the custom rule is turned on within the first Queue it allows me to...

In case their is a phishing campaign and we need to temporarily halt email notifications without having to go through hundreds of users individually.

Option To Undo The Action For Deleted User

This would be helpful for admins to be able to decide if an email alert should be sent to an employee for monitoring purposes.

Call queue members to have call waiting enabled.