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RingCentral Admin Portal

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Ability to have more than 25 devices in a paging only group

Ability to have more than 25 devices in a paging only group
Jeff Perlaky about 2 months ago in RingCentral Admin Portal 0 New

more granular work hours schedule

we need a possibility to create more granular work hours schedules. Like Mo: 07:30-12:00 and 13:00-17:30 Tue: 07:30-12:00 and 13:00-17:30 . . . Fr: 07:30-12 and 13:00-16:00
Holger Haase about 1 month ago in RingCentral Admin Portal 0 New

Please add the ability to have multiple group managers for a usergroup.

Please add the possibility of having multiple group managers for a user group. This would open up the possibility of having multiple group managers by proxy, for example to make call forwarding for group members in case of illness. I think this w...
Holger Haase 3 months ago in RingCentral Admin Portal 0 Under review

Retrieval call logs more than 2 years.

I signed up June 18th 2021, I want all the records of the call logs from June 18th, 2021 to today.
Steve Pantalemon 8 days ago in RingCentral Admin Portal 0 New

The customer requested to have a feature where he can edit save contacts in a user level and on a site level to manage the correct contact display for every site

The customer requested to have a feature where he can edit save contacts in a user level and on a site level to manage the correct contact display for every site
Erwin Mempin 8 days ago in RingCentral Admin Portal 0 New

Add Admin option to change Availability Status for Users

I discovered that there isn't a way currently to adjust our employee availability in the Admin Portal. This would be nice in cases where employees call out sick and we can move their availability as Admins to "Invisible". It helps us see who is ac...
Carolyn Steffek 8 days ago in RingCentral Admin Portal 0 New

Number of outbound fax pages can be check on the call logs

Number of outbound fax pages can be check on the call logs
Jonas San Luis 8 days ago in RingCentral Admin Portal 0 New

Prevent End users from Forwarding Voicemail to email

End users are able to forward voicemails to email manually through the Voicemail inbox in the web portal. This should have the option to be turned off (and turned off by default with HIPAA settings active).
Kevin Schwenk 8 days ago in RingCentral Admin Portal 0 New

Extending Call Log Retention Past 1 Year

we need to be able to access call logs for far longer than a year, typically for legal purposes.
Kyleigh O'Neil 8 days ago in RingCentral Admin Portal 0 New

Automated IVR - Call handling

Hello everyone, I am extremely excited out your auto IVR that handles your public calls initially. I would be interested in having that service for our business as it is interactive with clients. Let me know if you plan to roll it out to your Ring...
Carolina Rizzo 15 days ago in RingCentral Admin Portal 0 New