RingCentral Admin Portal

Hello, we would like to use our Custom Fax Cover page for the entire company, (users with extensions) We must provide a disclaimer on our fax cover page as we send faxes with sensitive data. Currently our only option is to assist each of our end u...

The User Phones page could really benefit from the addition of an IP address column. This tells me what vlan the phone is on and with that where the phone is located. The site column is OK, but that doesn't tell me anything other than what I confi...

Having a feature that enables DND to turn on while the user is in an active call avoids having an incoming call ringing away while waiting for you to interrupt your current call to answer. The feature is available for video call already but just n...

Offer the option to make the users displayed in the admin portal be displayed in either last name, first name and first name last name.

If it is possible add a Phone registration Log of the desk phone on the admin portal. This will help the IT personnel identify what time the phone connects to their system

Would be great if a tool for us to know which party disconnected the call to the admin portal could be added.

Whenever we apply a template to a group of phones, it restarts them. This is very disruptive, so it usually must be done after hours. Having the option to schedule when a template would apply would be very useful.

Hi, as a business owner we need an ability to download or view SMS transcript history, this information is really helpful specially when we have some employees who left or if we want to save it for our records

Would like to get or have the option to forward the call from an announcement-only extension to the IVR menu or other extensions?

We need to be able to track our team's usage and numbers for KPI.