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RingCentral Admin Portal

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IVRU - Prompt -Text

When typing the text for the system, the box is to small to see the entire message at one time. Could it be a pop out or larger box?
Pat Powell 30 days ago in RingCentral Admin Portal 0 Under review

Centralised Contact List OR Telephone Directory that can be shared with all-users of the company

I understand that you can add or import contact to the "Personal" contact list, but these contacts are only available to 1x user. I want a Centralised contact-list or Telephone Directory that can be shared with all-users of my company. This is the...
Admin Basit Ghafoor 4 months ago in RingCentral Admin Portal 1 Under review

Consistently list Emergency Response Locations in User Download

The User Download on the Portal provides a list of Emergency Addresses used by staff. Yet we have found the data there is incomplete or inconsistent. We find many blank addresses where users has setup Personal Emergency Addresses (PERL). We also s...
Dean Eckstrom 5 months ago in RingCentral Admin Portal 0 Under review

Closed for Bank Holidays

It would be useful to have a option to mark business closed autoimatically on bank holidays rather than having to do a custom rule every time
Pharmacist @ VIGO about 2 months ago in RingCentral Admin Portal 0 Under review

Paying the bill.

It would be great for these who wish to pay their bill with a simple click instead of having to add a card make the payment and the deleting the card. One time payments with using prepaid cards would help.
Robert Sarnie 11 days ago in RingCentral Admin Portal 0 Under review

Service Web: Port-In Date for Numbers Visible

When numbers are newly ported to RingCentral, the port-in date is obscured from view. This information is relevant and helpful for customers who are reconciling number ownership. In this particular example, a losing carrier is requesting payment f...
Taylor Wells 10 months ago in RingCentral Admin Portal 0 Under review

Ring Central Queue Manager

Would like to have a Read Only Option for all Features that the Queue Managers have.Giving them the capability to View but not make any changes.
Newton Sloan 25 days ago in RingCentral Admin Portal 0 Under review

Performance Reports - additional filter for office hours

While the performance reports include the option to filter for day/week/month along with a specified timeframe per day, there is no option to filter for specific hours and timeframes over a longer period, e.g. I want to have a report for a full we...
Daniel Neuhoff 5 months ago in RingCentral Admin Portal 2 Under review

Shared Logs

Shared logs: calls, voice mails, SMS (texts or messaging) and faxes for all extentions.
Susse x press about 1 month ago in RingCentral Admin Portal 0 Under review

Account-Wide Holiday Settings and/or Holiday Templates

Managing the holiday hours for our locations requires us to manually enter in a custom answering rule for each company holiday for each location. For us that is over 600 manual entries and counting that need to be made each year. This could easily...
Guest over 1 year ago in RingCentral Admin Portal 6 Under review