RingCentral Admin Portal

When calling internally, have an option to disable user greetings.

It would be a great marketing capability if we could send mass voicemail messages out to our clients. We have an extensive list of clients and would like to be able to pre-record a message and send it out to a predetermined number of clients all a...

There should be a template created for call queues where members added to a call queue automatically get the Outbound Caller ID on their profile to be the number for the call queue. This would be useful for bigger institutions that utilize many ca...

Hi, We are a UK company with stores mostly in industrial parks. The emergency address locations are not always 100% accurate. The system will change the address to what it thinks is correct. Our TAM has advised that there is nothing that can be do...

I would be useful to be able to have a Group Name for the Call Park ext. that is meaningful to the IT Department for ease of administration and a different Display name that is meaningful to the site and enhances the users ease of use.

My job requires that all phone calls need to be recording. When I signed up from ring central that said this would be a feature. Please add cloud recording on my phone. This is all need to be on my people

Similar to what Zoom or WebEx has, every single admin web page that shows list of user, list of Call Queue , list of information showed be able to download.

Saves time building a manual holiday schedule: the app would automatically retrieve the Federal Holidays (for USA) or Bank Holidays (for UK) on an annual basis (Jan of each year most likely) and automatically create a templae that can be applied i...

Would like to suggest a way to have different roles for users for a specific department. For example, if Steve oversees a department of 3 people then we can give Steve Super Admin rights just for those three people as opposed to all users.

Looking for a way to make it possible to schedule daily, weekly etc. audit trail reports to be emailed from the rc admin portal. Using certain filters for extensions, departments, etc.