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Sending auto response if fax service will be disabled

Need to send an auto response to the fax senders if we will not be able to receive fax messages
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

Call Park Audio

I am looking to see if we have the ability to upload or have an audio file for when a caller is on park like the audio files we have uploaded for when a caller is on hold. Thanks.
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

Add a filtering option that would show who opted in to "receive information on product education, training materials".

For every user, in user details/general tab there is a checkbox that states: "Yes, I would like to receive information on product education, training materials etc." I would like to be able to list all users with this box checked.
Andrzej Pawluś over 1 year ago in RingCentral Admin Portal 0 Under review

Allow multiple call queue call handling methods at once

The ustomer would like the ability to have more than one call handling option available for a given schedule block (business hours, after hours, etc.) For exmaple, if a call comes in after hours - they can only send the call to the call queue's vo...
Guest over 1 year ago in RingCentral Admin Portal 1 Under review

Add more characters on email notification address.

Would like to add more email addresses in our messaging notification but apparently, it allows me to add up to 255 characters. I would like to request to
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

Allow Call Forwarding to IVR Number

When the Holiday or Business Schedule is only at the IVR, allowing forwarding of unanswered direct dial calls to the IVR would invoke the Schedules for routing to the appropriate IVR menu.
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

Call log feature to show who dialed the conference call outside of the customer's organization

Requesting for an added feature where call logs will have an option filter to show who dialed into the conference line of the RC customer from outside of their organization.
John Ramirez over 1 year ago in RingCentral Admin Portal 0 Under review

Edit Voice Greeting for Blocked Calls

Hi,I need to be able to edit the greeting for blocked calls.Currently, I can only see 2 options below. I need to be able to upload a custom greeting just like for the IVR and voicemail.
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

Add ability for managers to download calls of direct reports only, not for the entire organization/site.

I would like to provide managers with the ability to download calls from their direct reports. We use calls to train new hires and existing hires because their talk tracks can determine a high quality vs. terrible experience for our customers. Rig...
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

Ability to remove number from an existing group SMS

Ability to remove number from an existing group SMS. Currently, it is not possible to edit the number on the existing group SMS. It would be easy if it will have that option instead of creating a new one. Hope you can consider.
Jessa Remo over 1 year ago in RingCentral Admin Portal 0 Under review