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RingCentral Admin Portal

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Please fix audit filters so they work

When you filter in the audit table for "Disabled" you also get the "Enables" This is not operating as intended so it is considered broken. The current solution is to download the list into Excel then further filter out the Enables. ???
Donald Prescott about 1 month ago in RingCentral Admin Portal 0 Under review

add a delegator role

I'd like a delegator role to be made for people who set up a lot of meetings company wide. such as HR and recruiters. the role would just automatically add the user as a delegate for every employee of the company, or for specific branches like the...
Ian Doyle about 1 month ago in RingCentral Admin Portal 0 Under review

Automatically notify administrator when a soft/system limit is about to be reached

We have a large scale deployment of RingCentral and have hit a few system/soft limits in the past. It would be great if admins could be notified in advance of when a limit is about to be reached. This would allow us to log a request to increase th...
Fraz Hamid about 1 month ago in RingCentral Admin Portal 0 Under review

Outbound Fax Cover Page Info Profiles

Now that I have two offices in two different US states, I need to be able to select which fax number I'm faxing out from. Each fax number can have its own specific Cover Page Info. To fax out from an email, perhaps I could type either xxxxxxxxxx@r...
Nick Wheeler about 2 months ago in RingCentral Admin Portal 0 Under review

Allow Super Admin to view group messages in Ring Central

Team Chats in Ring Central should allow the Super Admin to monitor communications to ensure the banks liability is protected. The same way companies have access to employees emails to protect the company
Sam Khairallah about 2 months ago in RingCentral Admin Portal 0 Under review

1st and 3rd, 2nd/4th Saturday/Sunday toggle on/off button please

With a button similar to the attached screenshot, customers can create schedules for automation for opening/closing every OTHER weekend or EVERY other day of the week of their choice. This is a must! Would be helpful not only to your staff, but to...
Elizabeth Gallego about 2 months ago in RingCentral Admin Portal 0 Under review

Queue voicemails display in chronological order (oldest first) by default setting

A queue setting that will display queue voicemails in the portal with the oldest on top by default. Currently refreshing the page in the portal resets the view to newest voicemails on top.
Cory Barnes about 2 months ago in RingCentral Admin Portal 0 Under review

Call log should be retreived or a warning prompt

Permanent deletion is not a good idea.
Ronald Shephard about 2 months ago in RingCentral Admin Portal 0 Under review

Analytics report date range access

Hello, could it be possible to get reports for calls for the past 12 months?
Avit Castillo about 2 months ago in RingCentral Admin Portal / RingCentral Analytics 0 Under review

Allow phone assignments without adding a new number

Please allow a phone to be ordered without assigning a number to it. Sometimes phones are needed for replacement, stock, testing, etc... and do not need to purchase a DID to associate with it.
Joseph Williams about 2 months ago in RingCentral Admin Portal 5 Under review