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RingCentral Admin Portal

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Ring For settings are Counter-Intuitive, described wrong?

When making the Ring For settings on a user's account the options don't work like they are described. In our case most users have a physical phone and a desktop app, and setting the app to Ring For 0 rings for 0 seconds does NOT do that. Worse, an...
John Oliphant over 1 year ago in RingCentral Admin Portal 0 Under review

IVR option to play just an audio file

If we had an option on the IVR designer to play just an audio file then we could place that before a menu so that pressing # or * replays the menu but not the greeting. For example, audio file played when call is answered says "Hello and thank you...
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

Disable callers from being able to directly dial an extension

Adding this feature would force a caller to choose from one of the call queues that is set up. This helps to route the call better and to gather more accurate data.
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

Allow for custom Dial by Name greeting.

We have a professionally recorded dial by name greeting. Says the same thing but using the same voice we use for our auto attendant and on-hold recordings.
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

Easy way to convert limited extension to full user

Process of converting limited extensions to full user extensions is complicated.
Cliff Garstka over 1 year ago in RingCentral Admin Portal 1 Under review

Admin option to send a text as another existing user

It would be nice if there is an option as an admin to send a text as another existing user, aside from the admin number and the company number.
Guest over 1 year ago in RingCentral Admin Portal 1 Under review

Better default IVR voice

add a better default IVR voice that can speak more smoothly, naturally, and doesn't rush everything it says
Cory Barnes almost 2 years ago in RingCentral Admin Portal 0 Under review

Move Limited extension templates to the same section as limited extensions or move limited extensions to the users section

Move Limited extension templates to the same section as limited extensions or move limited extensions to the users section Why are they in separate places?
Cory Barnes almost 2 years ago in RingCentral Admin Portal 0 Under review

i would like to show the number of pages per fax sent and received under call log

i would like to show the number of pages per fax sent and received under call log
Rodolfo Sasabo almost 2 years ago in RingCentral Admin Portal 0 Under review

prompt to put pin before dialing out

prompt to put pin before dialing out
Guest almost 2 years ago in RingCentral Admin Portal 0 Under review