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RingCentral Admin Portal

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Sequential Rings

I would like to have 2 of my lines ring for a few rings then I would like the line to ring on a third line and the original 2 lines.
Rebecca Armstrong over 1 year ago in RingCentral Admin Portal 0 Under review

Universal Search in Admin Portal

It would be helpful to have a universal search in the Admin Portal for phone numbers and extensions telling us where any number is assigned (ring groups, call queues, IVR key presses, users, phones, etc.). In many cases, finding where things are a...
Arron Meyer-Razon over 1 year ago in RingCentral Admin Portal 0 Under review

More control over physical desk phone display name

It would be nice to have more control over the desk phone line display and internal caller display name. Right now the phone's use the 'firstname' and 'lastname' fields on the Admin portal, which is fine for organizational purposes, but lacks from...
James Marshall SA over 1 year ago in RingCentral Admin Portal 0 Under review

Credit Card users should went through some sort of additional verification to prevent misuse

RingCentral should have a way to verify if a person is authorized to use a Credit card.
Roland Angoluan over 1 year ago in RingCentral Admin Portal 0 Under review

Provide ability to assign role to Limited Extension

We have a few Limited Extensions that we would like to deny outside dialing on, but have no way to restrict them to dialing just in-house extensions. It would be great if we could assign a custom role to Limited Extensions.
Steve Jones over 1 year ago in RingCentral Admin Portal 0 Under review

Disable/Enable 2-factor Authentication Anytime

As it is, you can only re-enable it once it's turned off, but once it is turned back on, customers are not able to turn it off again. It would be easier for customers to have the freedom to do so permanently, Especially when it is unclear which se...
Jasmine Misa over 1 year ago in RingCentral Admin Portal 0 Under review

Disable Incoming Call notifications

Disable the new call beeping notification sound for mobile and desktop app users.
Anthony Jabal over 1 year ago in RingCentral Admin Portal 2 Under review

Disable Email-to-Fax service for all users

We would like to be able to disable the Email-to-Fax service for all users at a central point. Also it would be good to be able to have a option to enable/disable whether a user is allowed to send faxes.
Joachim Klar over 1 year ago in RingCentral Admin Portal 0 Under review

Remove all failed faxes on entire account

Instead on logging in per extension to remove failed faxes, customer must have the option to remove failed faxes on entire account in Admin Portal
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

Globally Block Forwarding to Outside Lines

We would like to have the ability to only allow our users to forward to extensions that are within the RingCentral system. This would allow us to make sure that no business calls leave the platform and are subject to the rules and policies of the ...
Guest over 1 year ago in RingCentral Admin Portal 0 Under review