Skip to Main Content

RingCentral Admin Portal

Showing 800

Ability to download call recordings simultaneously

Please add feature to download all recording all at once, too hard to download one by one
company . about 1 month ago in RingCentral Admin Portal 0 Under review

ability to record call monitoring

Hi Please create a feature that user can record call monitoring when we monitor other user
company . about 1 month ago in RingCentral Admin Portal 0 Under review

Enable editing for "Block robocalls"

After listening to the available recording under "Block robocalls" section under the "Phone System" setup, I realized that it was not what I would like to have. Regrettably, I am not allowed to edit as I am in other areas where a recording is avai...
Wayne Jackson about 1 month ago in RingCentral Admin Portal 0 Under review

manually edit time field when creating a custom rule

Your current process requires the user to use your arrows to select the time instead of allowing the user to directly enter the time... annoying.
Precision Design Source . about 1 month ago in RingCentral Admin Portal 0 Under review

Copy or duplicate a custom rule

It would make sense to be able to duplicate a custom rule
Christopher Nolty about 1 month ago in RingCentral Admin Portal 0 Under review

Record your own company name

It would be great if we could personalize the name of our company for our greeting without having to record the entire menu.
Jill Minkow about 1 month ago in RingCentral Admin Portal 0 Under review

Allow number inventory move to unassigned extension

In the past when we deleted a user, the number would go back to unassigned extensions, now it goes to number inventory. It's more efficient, because all the numbers unassigned ext would forward to our main number. With Number inventory you have to...
Eric Walker about 1 month ago in RingCentral Admin Portal 0 Under review

Call reporting

I would like to see reporting with calls that are connected but a way to determine they spoke with a customer, not just call connected, that could just be it went to voicemail. It is better recorded keeping and holding employees accountable for th...
Gina Harmon about 2 months ago in RingCentral Admin Portal 0 Under review

Global Missed Call notifications

I would like to be able to set up a global missed call notification emails to go out to my customer care team so they can know when call are being missed on any future and current number in my organization
Dylan Howe about 2 months ago in RingCentral Admin Portal 0 Under review

Online Access to Reprovision Phone Number

I purchase new phone lines almost every week as my company grows. Every time I add a new line, I must call the customer support line and open a case to have the new line reprovisioned to allow the SMS feature. I must spend a MINIMUM of 20 minutes ...
Chris Thebeau about 2 months ago in RingCentral Admin Portal 0 Under review