RingCentral Admin Portal

We are a healthcare facility and we only allow our Medical Records staff to fax out. I'm shocked RC doesn't have this capability. Yes, I've tried turning the number type from 'voice and fax' to only 'voice' - this only prevents what the number can...

Hi everyone, Currently, if we want to have the date of the portability request, we must open the order number. It would be interesting to have the date at this screen instead of having n/a Thanks

In the Admin Portal for telephones listed, allow checking the phones and sending a resynch to multiple phones at one time. Also, it would help to show the extension number along with the assigned extension name (and to be able to search by that nu...

"Quick question. Is there any way to give someone Analytics portal access but only let them see a small subset of numbers?" - Our customer is asking if there any way to give someone Analytics portal access but only let them see a small subset of n...

I need to view how many lines are getting used at once in our Shared line groups.

One of our lines is used at a business that receives a lot of phone calls and the staff that man the phone sometimes are not used to taking multiple calls at one time. Ultimately the 2nd call should go to voice mail and not ring the physical phone...

Currently, when adding a new local number to the account via admin portal there is no way to search for a specific number. Instead you must view all available numbers and refresh or go through a list. It would be more convenient to have the abilit...

Would like the option to give a User or Site the ability to make outbound international calls. Currently, when you enable this feature all users are able to make international calls.

Adding members is cumbersome, espessially if you have them spanned over multiple pages. We should be able to simply add an entire User group to a queue.

We use custom rules for a number of our lines - many of these forward to cell phones or external lines or extensions at various points during the week, on-the-fly. Rules are interchangeable across all our queues (maybe 20 custom rules). Currently ...