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RingCentral Admin Portal

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Phone registration Log (Deskphone)

If it is possible add a Phone registration Log of the desk phone on the admin portal. This will help the IT personnel identify what time the phone connects to their system
Richard Patungan about 1 month ago in RingCentral Admin Portal 0 New

List users by last name

You should be able to list users by last name. When you have thousands of users you may be searching by last name.
John Dodd 18 days ago in RingCentral Admin Portal 0 New

Custom Coverpage Default in Admin portal

Once you have added a custom cover page in the RC app we need to be able to set the default cover page as the default in the RC Admin portal. Speaking with support they said this can not be done currently.
Bruce Bonar 10 days ago in RingCentral Admin Portal 0 New

ActiveDirectory/Azure integration

It would be great to be able to sync email address, phone number and extension with a user's AD properties.
Paul Viellieux 10 days ago in RingCentral Admin Portal 1 Already exists

Feature to filter the call log based on the call origin

Buxton's Sales department would like to track all call times through RC. When using RC to do voice or video calls this is easy but they'd like to include calls from Teams, Zoom and Google. This might be possible via integration but not sure. Pleas...
Khalil Nash 10 days ago in RingCentral Admin Portal 0 New

Apply Template Scheduler

Whenever we apply a template to a group of phones, it restarts them. This is very disruptive, so it usually must be done after hours. Having the option to schedule when a template would apply would be very useful.
Jonathan Hatfield about 2 months ago in RingCentral Admin Portal 0 New

Add Person to multiple Call Que in once

Hey, at the moment if you want to add a person to a CQ you have to go manually into the CQ and add the user.I would suggest to do it the otherway around.go into the user-profile and add the user to all selected CQ's it saves a lot of time when you...
Steven Basmacioglu 5 months ago in RingCentral Admin Portal 1 Under review

Want to turn off the ability for external calls to RC to dial by extension number after a greeting or from IVR.

Want to turn off the ability for external calls to RC to dial by extension number after a greeting or from IVR.
PAWLOS 7 Holdings 3 months ago in RingCentral Admin Portal 0 Under review

SMS tracking data by user for reporting purposes

We need to be able to track our team's usage and numbers for KPI.
Sundae McMillan about 2 months ago in RingCentral Admin Portal 0 New

Option to disable internal call recording

Internal calls don't need to be recorded like external calls. Need a feature to disable call recording internally. Wasted storage.
Henry George about 2 months ago in RingCentral Admin Portal 0 New