RingCentral Admin Portal

If it is possible add a Phone registration Log of the desk phone on the admin portal. This will help the IT personnel identify what time the phone connects to their system

You should be able to list users by last name. When you have thousands of users you may be searching by last name.

Once you have added a custom cover page in the RC app we need to be able to set the default cover page as the default in the RC Admin portal. Speaking with support they said this can not be done currently.

It would be great to be able to sync email address, phone number and extension with a user's AD properties.

Buxton's Sales department would like to track all call times through RC. When using RC to do voice or video calls this is easy but they'd like to include calls from Teams, Zoom and Google. This might be possible via integration but not sure. Pleas...

Whenever we apply a template to a group of phones, it restarts them. This is very disruptive, so it usually must be done after hours. Having the option to schedule when a template would apply would be very useful.

Hey, at the moment if you want to add a person to a CQ you have to go manually into the CQ and add the user.I would suggest to do it the otherway around.go into the user-profile and add the user to all selected CQ's it saves a lot of time when you...

Want to turn off the ability for external calls to RC to dial by extension number after a greeting or from IVR.

We need to be able to track our team's usage and numbers for KPI.

Internal calls don't need to be recorded like external calls. Need a feature to disable call recording internally. Wasted storage.