Skip to Main Content

RingCentral Admin Portal

Showing 732 of 3878

Deleted Voicemail Logs

Would be nice to have a log of who deleted voicemails from call queues since messages can be deleted from multiple users
Heidi Huebner 24 days ago in RingCentral Admin Portal 0 Under review

Reset and Assign

The User Reset and Assign capability is only available for users with a Super Admin role. It would be beneficial if this capability was an option when creating a custom role. There are areas of the Super Admin role that some of my team members sho...
Susan Pieroni 24 days ago in RingCentral Admin Portal 0 Under review

Department Name Pick From List

Because the "Department" field can be useful for filtering users and reports, allow administrators to manage the department names and provide a drop-down pick-from list in the user configuration.
Arron Meyer-Razon 27 days ago in RingCentral Admin Portal 0 Under review

Additional Company Extensions and Company Greeting

I am an independent rep and represent 2-3 companies... I would like to be able to add additional extensions for each company and a company greeting for each..
William Irving 28 days ago in RingCentral Admin Portal 0 Under review

Add notification when blocked numbers are being added

Could we please add a notification whenever a blocked number is being added. This would allow our admins to review numbers that are blocked since there is a chance that it could be done accidentally.
Isamu Ishii 28 days ago in RingCentral Admin Portal 0 Under review

Monitor calls that are in conference

id like to be able to monitor the calls my agents are making when in a conference call
Dustin Hesketh 28 days ago in RingCentral Admin Portal 0 Under review

primary number as default callerID

option to make a default, that newly added extensions have its own primary number as callerID, instead of a main account number as callerID
Petr Stourac 29 days ago in RingCentral Admin Portal 0 Under review

Call Queues have multiple notification paths or forwards

It would be nice is there was a way to setup what happens to a call during Business Hours vs Afterhours. Rather that is emailing different people/groups or rolling a call to different places
Seth Wand 29 days ago in RingCentral Admin Portal 0 Under review

Allow administrator to turn off Call Log Email Delivery for tenant that enforce SSO only.

Our tenant is SSO only and a terminated user has their Call Log Email Delivery on and we are unable to log in as the user to turn it off due to SSO only. Disabling the user does not stop the email from being deliver neither. We cannot delete the u...
Jerry Be about 1 month ago in RingCentral Admin Portal 0 Under review

Record three way calls

I cannot imagine why this has been overlooked for this long. Once you connect a 2nd person to a three way call, the recording stops. Those are the conversations I need the most.
The Fixer about 1 month ago in RingCentral Admin Portal 0 Under review