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RingCentral Admin Portal

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Change Prompt Box Height in the IVR Menu. It's Too Small!

Please change the html element #greetingText on the Prompt tab of the IVR Menu on the Admin Portal. It's way too small to write anything out and see the results. I recommend a min-height property of 500px, as well as keeping the height: auto for t...
Michael Cyrus 12 days ago in RingCentral Admin Portal 0 New

URL Upload for Hold / Greeting Music

Please allow users to post a URL for their hold / greeting music. This allows us to program changing songs based on changes in month, day, time etc, using external web hosting capabilities. The burden is on the user to make sure the URL is a valid...
Michael Cyrus 12 days ago in RingCentral Admin Portal 0 New

SSO feature similar to Google Workspace

User is requesting a feature similar to Google Workspace SSO. Once the the user get disabled in Google Workspace, it wont be able to log in using the RingCentral for Teams (SSO). Currently on RingCentral system, user have to log in to the stand al...
Maribel Lopez 13 days ago in RingCentral Admin Portal 0 New

Test Idea / SSO for Google Workspace

SSO for Google Workspace
Maribel Lopez 13 days ago in RingCentral Admin Portal 0 New

Allow remote control using app.ringcentral.com and mobile apps

Allow remote control using app.ringcentral.com and mobile apps Allow remote control if what ever device the user is on e.g mobile app to desktop app, desktop app to browser version
my call queue 2 months ago in RingCentral Admin Portal 0 New

IVR without the need for user input

Currently, when creating an IVR, the system is designed to prompt for a key to be pressed; there is no option to act with no user iteration. For instance, if I want to play a greeting message and immediately after the greeting transfer the call to...
Patricio Barreiro 13 days ago in RingCentral Admin Portal 0 New

I would like to extend the record of fax that has been sent for more than 30 days

I am looking for an Driver/vehicle examination report from Ohio state highway patrol motor carrier enforcement. Fax should be sent out on 02/08/2023 or few days later. I am trying to get the copy of this document as a proof that is signed by mysel...
Miodrag Jovanovic 13 days ago in RingCentral Admin Portal 0 New

I would like to forward my fax number to a new number.

I have an internal fax in my electronic medical records system.
Kenneth Fortier 13 days ago in RingCentral Admin Portal 0 New

A report that will show users that is not making calls or not taking advantage of their MVP license.

- Cx wants to know if we have a report that will show users that is not making calls or not taking advantage of their MVP license. the goal is to revoke a user's license if they are not using their service, making calls, doing meetings.
Main main Jordan Bamba 26 days ago in RingCentral Admin Portal 0 New

Support NFC Connection on Android phone for Poly Edge E450

We have our new Poly Edge E450 phones setup for hotdesking. Currently they work the normal way, to login you would enter your extension and PIN on the phone. But the phone had functionality to automatically log you in using NFC on Android mobile. ...
Ralph Reyes 14 days ago in RingCentral Admin Portal 0 New