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RingCentral Admin Portal

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Service Web: Port-In Date for Numbers Visible

When numbers are newly ported to RingCentral, the port-in date is obscured from view. This information is relevant and helpful for customers who are reconciling number ownership. In this particular example, a losing carrier is requesting payment f...
Taylor Wells almost 2 years ago in RingCentral Admin Portal 0 Under review

Allow an option for IVR Menus to send a text message upon clicking a number

It would be great if there was an option to allow callers to click a number and receive a link to a knowledge base or form to gather information.
Jilasoan Support 6 months ago in RingCentral Admin Portal 0 Under review

Make the paging tone volume adjustable

Please make the paging tone volume adjustable. Even better, allow it to be disabled.
Guest about 2 years ago in RingCentral Admin Portal 0 Under review

Ability to change Company Main number type to Voice only

The option to change the Company Main number type to be voice only would be beneficial. The ability to make these changes for all other numbers are available BUT NOT for the Company Main number for some reason.
Ngoc N 251 10 months ago in RingCentral Admin Portal 0 Under review

UK Mobile Numbers as a Substitute Caller ID

In line with the new update discontinuing our support to UK Mobile Number as a substitute caller ID, we would like to post this as a feature request to have it re-enabled.
Ryan Ramat 7 months ago in RingCentral Admin Portal 0 Under review

more granular work hours schedule

we need a possibility to create more granular work hours schedules. Like Mo: 07:30-12:00 and 13:00-17:30 Tue: 07:30-12:00 and 13:00-17:30 . . . Fr: 07:30-12 and 13:00-16:00
Holger Haase 7 months ago in RingCentral Admin Portal 0 Under review

see all direct call forwardings in (downloaded) user list

it would be nice to see all direct call forwardings in user list (and/or exported user list) and also to see if an custom forward rule is active and to override quickly the direct forwardings in bulk.
Holger Haase 10 months ago in RingCentral Admin Portal 1 Under review

Gain admin visibility of user created speed dials on hardphones

It would be very nice if admins could see users created speed dials on their hardphones. Currently, only admin created speed dials are visible in the admin portal. As such, if a user has a custom speed dial they made, and an admin is not aware of ...
Connor Williams about 1 year ago in RingCentral Admin Portal 1 Under review

Restrict access to Admin Portal by geographic location of IP address

Prevent logins from IP addresses that are located in certain geographic locations. For instance, give the company the ability to restrict countries or regions of the world where they do not have a presence. This would provide additional security b...
O-Ren Ishii over 1 year ago in RingCentral Admin Portal 3 Under review

Retain and Assign Site to Inventory Numbers

We have many sites that have their own set of purchased and reserved numbers. If we move the numbers to inventory, I don't see a way to assign a "company" number to a site once in inventory. If I assign a spare number to the site it belongs to it ...
Connie Skrivseth over 1 year ago in RingCentral Admin Portal 1 Under review