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RingCentral Admin Portal

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Add 40-45 Second to "Maximum Wait Time is Reached, send caller to" option under wait settings.

Everyone will benefit from this option. The wait time before transferring to VM or another line only has the option of 30 seconds (not enough time) or 1 minute (most callers will hang up after 1 minute)
Guest almost 2 years ago in RingCentral Admin Portal 0 Under review

Sending auto response if fax service will be disabled

Need to send an auto response to the fax senders if we will not be able to receive fax messages
Guest about 1 year ago in RingCentral Admin Portal 0 Under review

Call Park Audio

I am looking to see if we have the ability to upload or have an audio file for when a caller is on park like the audio files we have uploaded for when a caller is on hold. Thanks.
Guest about 1 year ago in RingCentral Admin Portal 0 Under review

Add a filtering option that would show who opted in to "receive information on product education, training materials".

For every user, in user details/general tab there is a checkbox that states: "Yes, I would like to receive information on product education, training materials etc." I would like to be able to list all users with this box checked.
Andrzej Pawluś over 1 year ago in RingCentral Admin Portal 0 Under review

Allow multiple call queue call handling methods at once

The ustomer would like the ability to have more than one call handling option available for a given schedule block (business hours, after hours, etc.) For exmaple, if a call comes in after hours - they can only send the call to the call queue's vo...
Guest over 1 year ago in RingCentral Admin Portal 1 Under review

Add more characters on email notification address.

Would like to add more email addresses in our messaging notification but apparently, it allows me to add up to 255 characters. I would like to request to
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

Call log feature to show who dialed the conference call outside of the customer's organization

Requesting for an added feature where call logs will have an option filter to show who dialed into the conference line of the RC customer from outside of their organization.
John Ramirez over 1 year ago in RingCentral Admin Portal 0 Under review

Edit Voice Greeting for Blocked Calls

Hi,I need to be able to edit the greeting for blocked calls.Currently, I can only see 2 options below. I need to be able to upload a custom greeting just like for the IVR and voicemail.
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

Restrict text messages from a user without blocking them

This can be useful so that I can prevent unwanted text messages but still be able to see the sender
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

Change fax subject line for fax to email

Admin portal ability to change the subject line for fax to email. And the ability to change it per location, or organizational-wide. If possible to allow the change to be made in the user's RingCentral app, that would be ideal.
Guest over 1 year ago in RingCentral Admin Portal 0 Under review