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RingCentral Admin Portal

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Increase characters email under user profile

The email under the user profile is only limited max of 64 characters in total that's why it stops at letter l as it is the 64th character on your email. I need to be able add this long string email so I can get the alerts notification send to tha...
Van Hoang 8 months ago in RingCentral Admin Portal 0 Under review

Provide ability in AI to disable all call recording ability

On Demand call recording be completely unavailable and not to be able to be enabled in Service Web .
Ron Archibald 8 months ago in RingCentral Admin Portal 0 Under review

Round Robin From Fax Numbers (Caller ID)

RingCentral would be able to sell more fax numbers by implementing this, because businesses would want a pool of phone numbers to send FROM. In our business (and I'm sure others), faxes often fail to send to the recipient (I think it's probably a ...
Guest 8 months ago in RingCentral Admin Portal 0 Under review

Present Disclaimer of 24 hour waiting period to enable international calling in admin portal

I just enabled international calling and SMS for our account, and after testing it and encountering errors/no success, I called the support line to find out that it could take up to 24 hours to actually activate international calling and SMS. Why ...
Guest 8 months ago in RingCentral Admin Portal 0 Under review

Allow user to remain without an extension so they can continue using company messaging.

We have an employee who no longer requires phone access, but is still a user of our company messaging with tons of history. However, the system will not allow us to simply delete the extension from her profile. So, if any other company users click...
Matthew Plummer 8 months ago in RingCentral Admin Portal 0 Under review

Number to Email Format

I want to know how I can change my RingCentral number to email format for example on my Verizon line I was able to change line to email, so my customers can send email to my line.
Anthony Jabal 9 months ago in RingCentral Admin Portal 0 Under review

Ability to change RC App time without changing the device time.

The RC App messages shows the user's device time. This does not help remote workers. There should be an option to change RC App's time (messages). Call routing follows extension time set but not the messages.
Paola Bianca Navarra 9 months ago in RingCentral Admin Portal 0 Under review

Flagging and Notating Previous Calls

We would like to be able to flag/mark previously recorded call logs, and to also have the ability to include a short description pertaining to the call. This would make for easy reference should the call be needed in the future for any purpose, sa...
Guest 9 months ago in RingCentral Admin Portal 0 Under review

Create Report for E911 addresses

Currently to see your company's E911 settings you must check each user and it's 2 or three clicks into each user's profile to see what the E911 settings are. Ring Central is sending emails to remind admins to keep this up to date, however even for...
John Nickell 9 months ago in RingCentral Admin Portal 0 Under review

Playback Speeds for Recorded Meetings:

Please re-enable the playback variable speed feature with the new ring central platform. Previously, you could listen to a meeting at 1x, 1.5x and 2.0x speeds. This is time-saving, when meetings are 2.5 hours long.
Guest 9 months ago in RingCentral Admin Portal 0 Under review