RingCentral Admin Portal

Call queue members to have call waiting enabled.

Description:Currently, users are emailed monthly that call recordings are setup for their account. However, the messaging in the email is very confusing and we have had multiple employee's create tickets for our helpdesk as they are confused why t...

assigned Super Admin will not see the call logs of other Super Admin

I want to be able to Forward to another extension when DND is enabled. At least user knows if they turn on DND, their calls may be answered by someone else.

For Now, we can block via super admin and it would automatically add to all extensions. Can we have an interface where we could add/remove blocked numbers and select which extension it will be applied to rather than clicking each user and blocking...

With turnover happening I "recycle" extensions that are already in use as to not have pay to add a new user every time we have someone leave, especially considering the extension is already set up. The only problem with this is that Joe Smith now ...

We have Ringcentral account based in US. Currently, users outside US need a Standard International dialing role just to dial/call local within its location (outside of location where account is based) because if we assign Standard dialing role, th...

We should follow the fax template as it shows on the admin portal regardless if it is sent using email to fax.

While it is important to allow for muting of call recordings, it is equally important to consider the potential consequences of allowing everyone to mute the recording at any time. This could lead to incomplete or unreliable records of important c...

We pay for a custom on hold recording that is updated at least once a month. We have to upload that new recording into the extension for each of our receptionists one at a time. We would like to be able to upload the custom on hold recording and a...