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RingCentral Admin Portal

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On-demand Call Recording Announcement settings by individual sites not account based

Currently the On-demand Call Recording announcement can only be set in the "Main Site". We have sites that speak other languages so need to be able to set this announcement by individual sites.
Guest about 2 years ago in RingCentral Admin Portal 0 Under review

Admin Portal Speed Improvement

This is just feedback - I know they website has been going through changes. The changes make the processing on the site VERY slow. It takes over 5 minutes to just log in each time. Admins have to access the website so the speed of the app does not...
Guest about 2 years ago in RingCentral Admin Portal 0 Under review

Increase the number of attempts a fax has to succeed.

We would like to see the ability to increase the number of attempts that a fax makes before failing. Instead of failing after 3 attempts, we would like to be able to increase that to a higher number. The majority of the clients that use fax are in...
Guest about 2 years ago in RingCentral Admin Portal 0 Under review

Need to block internet calls like skype

Please add a feature in ringcentral app to block skype callers as spammers are using it to call and its effecting our business. firstflytravel
Guest about 2 years ago in RingCentral Admin Portal 1 Under review

Allow the use of Enter key on Admin password pop-ups.

When clicking on the voicemails for other users from within the Admin panel, it pops-up and asks for that users passcode. (see image) It would be nice to have two things occur at that point: Focus on the box brings the cursor to the password field...
Joe Cache - 1601 about 2 years ago in RingCentral Admin Portal 1 Under review

Allow Queues Business Hours to use Company Hours as a fast option

When setting hours for each individual queue, there are two overriding options, 24/7 and Custom. I think if ytou add another one, "Use Company Hours", then for companies that have mulitple queues, they only need to change their hours in one place ...
Guest about 2 years ago in RingCentral Admin Portal 1 Under review

Please add the Billing section to the Audit Trail

Recently, somehow our International Dialing feature was turned off, but we were unable to see when that happened or who made that change through the Audit Trail. Support told me that the "Billing" settings are not logged in the Audit Trail, but I ...
Guest over 2 years ago in RingCentral Admin Portal 0 Under review

Admin Report of User Settings

A report that allows admins to view what a user has enabled/disabled in their settings and customizations would be useful.
Bethany Garcia over 2 years ago in RingCentral Admin Portal 0 Under review

Mute Key press on Automatic Call Recording

I would like to recommend a different key presses than *9 to mute/pause automatic call recording. Like it could be *8 for instance. Because I have to press *9 twice to stop the automatic call recording
Guest over 2 years ago in RingCentral Admin Portal 0 Under review

Block Faxes with Specific Words

I would like a feature to block faxes with specific words in them as the spammers just use different numbers to get around one specific phone number being blocked. Every week there's Roofing, Gutter Cleaning, Psychic Workshops, Inner Healing and s...
Tara DiMotta about 2 months ago in RingCentral Admin Portal 0 Under review