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RingCentral Admin Portal

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Assign Custom Answering Rule to Each Extension at Once

Setup custom answering rule, and assign them to extensions at once
Jesryl Dave Nagua 3 months ago in RingCentral Admin Portal 0 Under review

One-Click ability to reset user settings

One-Click Settings Reset Ability to Erase or Reset:- All Recorded Greetings(greeting, voicemails, connecting, etc.)- All Voicemails - All Message / Text / Fax- Reset to pre-defined default PIN, password and security question The one-click reset bu...
Brent Martin 3 months ago in RingCentral Admin Portal 0 Under review

Admin control of user's audible call notifications

It would be desirable for our Sales and Purchase teams who are each member's of their respective departmental Call Queues, to be able to have audible call notifications turned off, so when they are in a call a second incoming call doesn't cause be...
Chris Hughes 3 months ago in RingCentral Admin Portal 0 Under review

increase key presses

When a team uses an IVR they're limited to the number of key presses. So, if there's more members on the team, key presses aren't available. Currently, to make this work a person's extension would have to be changed. In my case, the extension is a...
Vera Pantich 3 months ago in RingCentral Admin Portal 0 Under review

I need an option to prevent users without numbers to make calls outside the organization.

some mobile users who are not supposed to be making calls, but they end up doing so and an additional charge is added to our account, I need an option to prevent that,
Abdulghani Alrasheed 3 months ago in RingCentral Admin Portal 0 Under review

Holiday Schedule

Saves time building a manual holiday schedule: the app would automatically retrieve the Federal Holidays (for USA) or Bank Holidays (for UK) on an annual basis (Jan of each year most likely) and automatically create a templae that can be applied i...
MOK Pers 3 months ago in RingCentral Admin Portal 0 Under review

Roles by Department

Would like to suggest a way to have different roles for users for a specific department. For example, if Steve oversees a department of 3 people then we can give Steve Super Admin rights just for those three people as opposed to all users.
Kent Atzinger 3 months ago in RingCentral Admin Portal 0 Under review

Add Outgoing Fax via Email

Add Faxes Sent via Email in Avaya Cloud. See attached.
Carissa Sawyer 3 months ago in RingCentral Admin Portal 0 Under review

Admin Portal alert if a phone is offline

In the RingCentral Admin Portal provide a way to set an alert when a physical phone is offline to send an email to an administrator.
Tracey Lulek 3 months ago in RingCentral Admin Portal 0 Under review

RingCentral Portal Transfers: Search by order no or telephone number

When reviewing port orders and transfers in the port (link below), i would like to be able to search by both order number and telephone number. https://service.ringcentral.com/application/company/phoneNumbers/transferredAndVanity/numberOrders
Wickes Building Supplies Ltd 3 months ago in RingCentral Admin Portal 0 Under review