RingCentral Admin Portal

A report that allows admins to view what a user has enabled/disabled in their settings and customizations would be useful.

I would like to recommend a different key presses than *9 to mute/pause automatic call recording. Like it could be *8 for instance. Because I have to press *9 twice to stop the automatic call recording

I would like a feature to block faxes with specific words in them as the spammers just use different numbers to get around one specific phone number being blocked. Every week there's Roofing, Gutter Cleaning, Psychic Workshops, Inner Healing and s...

Billing contact person should be contacted through RingCentral number in all cases except if the service is no longer available for some reason.

I contacted support to ask how to Block calls for our internal paging system for all external lines and only allow calls from internal extensions. Currently anyone can call that number send a page throughout the organization. They told me to go to...

We recently discovered that when you add new users to a multi-site it automatically changes the user's schedule from 24 hours to custom. It then copies the site hours under the Auto Receptionist. If the site hours are changed, the user hours remai...

When you are using ring central for all means of communication for your clients it's a critical situation that which user is allowed to make outbound calls using the main company number, Yes every user have there own primary number but they can ch...

Please consider adding classes of service to enable and disable certain functionality per user. This can prevent a lot of unwanted behavior on the Ring Central platform created by new users changing settings without realizing what they do.

It would be nice to customize the email sent when a voice comes in, we use this for email to case and structuring this would give us more flexibility.

The prior version of RingCentral gave you the option of opening a fax and saving the fax without having multiple steps. With the new version, you have to download the document, save the document, delete the download then delete the original fax. T...