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RingCentral Admin Portal

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Force caller to hear entire IVR menu prompt

Callers often just press any random button (usually 1) just to get to the next menu, as they're just trying to press any buttons they can to be connected with a human. This causes a HUGE problem with the company trying to intelligently route calls...
Guest 11 months ago in RingCentral Admin Portal 0 Under review

Permit ability to block external callers from calling to Limted Extension

Some customers are using Limited extensions as internal users and only want internal users able to call to Limited extensions . ( ie School Classroom scenario )
Ron Archibald 11 months ago in RingCentral Admin Portal 1 Under review

Ability to assign International Dialing Country by Country Access by Role

Provide functionality to create roles in the system and give different roles access to call different countries. For example Role 'South American Team' can only call South American countries, but no other countries.
Annette Fortune 11 months ago in RingCentral Admin Portal 1 Under review

RC Support should have the capability of retrieving number/s from a disabled account

RC Support has the capability of retrieving number/s from a disabled account
Radney Porcioncula 11 months ago in RingCentral Admin Portal 0 Under review

Time Clock

Clocking in and Out through Ring central
Guest 11 months ago in RingCentral Admin Portal / RingCentral Web/Desktop App 2 Under review

Option to block, filter, and allow certain emails from specific sources for email to fax

We experienced an event where multiple fax confirmation email was received and it was not initiated by anyone in the office. We were hoping to block any emails from a different source. Ex. allow emails from Outlook only, Google, Etc.
Roland Angoluan 11 months ago in RingCentral Admin Portal 0 Under review

Add feature of knowing IP ADDRESS OF CALLER TO BLOCK SPAM CALLS

We are getting spam calls ....we can block their IP and stop spam calls on RC or on google adwords account that will really help.
Guest 11 months ago in RingCentral Admin Portal 0 Under review

Include Billing Details in the user report when exporting

The user list export only includes Cost Center name today. It would be helpful to include the Billing Details from the cost center in that report.
Bob Cupit 11 months ago in RingCentral Admin Portal 0 Under review

Call integration with TekMetric

Thousands of auto repair shops use TekMetric (client billing software) AND RingCentral. To integrate the two programs would be so very helpful!!
Guest 11 months ago in RingCentral Admin Portal 2 Under review

Customer would like to be able to Bulk Change IVR hours of operations, etc. settings for 500+ stores in RC Office.

Large Restaurant chain would like to have the option to bulk change the hours of operations, time of day, store hours, etc. in the RC Office IVR menu/settings.
Victor Rey 11 months ago in RingCentral Admin Portal 0 Under review