Skip to Main Content

RingCentral Admin Portal

Showing 848

Custom audio for call recording notifications

We would like the see a feature that allows us to upload a custom audio file that plays when pausing and resuming recording. Instead of the default message that plays when you pause and resume the call recording (when taking payment details for ex...
Gary Bebbington about 1 year ago in RingCentral Admin Portal 1 Under review

Ability to Show/Hide numbers in Caller ID dropdown

By default, all numbers assigned to a Site show in the caller ID dropdown and all numbers assigned to a Call Queue show up for all members of that queue. We have Sites and Call Queues with many numbers assigned to them (over 100 numbers) and there...
Alan Silva over 1 year ago in RingCentral Admin Portal 3 Under review

Voicemail Notifications/Voicemail Greeting access

Provide a way to prevent users from changing their voicemail notification to a non-company email address. Our understanding is that if we turn this access off, it also removes their access to record their voice mail greeting. Our concern is that a...
Mallory Garcia about 1 year ago in RingCentral Admin Portal 0 Under review

Send .wav file from RC phone system via SMS

Send .wav file from RC phone system via SMS
Guest about 1 year ago in RingCentral Admin Portal 0 Under review

New User Report

A report that shows how many new users were added to the account in a specified time period, as well as which site each user was added to would be helpful. Right now, you have to comb through the Billing Menu and the Audit Trail to get the informa...
Michael Scott 7 months ago in RingCentral Admin Portal 0 Under review

Report/Export of Emails Listed for All Notifications

There is not a way to identify all email addresses that are listed in RingCentral to receive notifications for message only mailboxes. We have a need to determine if any terminating employee is listed in the notification field to receive notificat...
Bethany Garcia over 1 year ago in RingCentral Admin Portal 0 Under review

RingCentral Meeting Anaytics / Reporting

The ability to search meetings is limited to meeting ID or Host. And, the host name must be an exact match as the users profile. Expand search criteria to include wild-card, participants, IP Address, etc.
Jonathan M Farley over 1 year ago in RingCentral Admin Portal 1 Under review

Add Direct Messaging to Outlook Inferface

we currently have Ring Central Desktop app and some associates have the RingCentral App integrated with Microsoft outlook. Wondering if while using the Outlook interface if we can direct message other associates, as we can with the Desktop interface.
Guest almost 2 years ago in RingCentral Admin Portal 1 Under review

Admin User enable to Reset user extension PIN all at once

Reset all user PIN Code all at the same time without going to each extension in the account.
Armien Lanuzo about 1 year ago in RingCentral Admin Portal 0 Under review

Add 340 Area Code (US Virgin Islands) as Available for Purchase thru Admin Portal

We have customers in the US Virgin Islands (area code 340), which requires us to be able to dial locally in order to provide support.
Rakesh Mistry about 1 year ago in RingCentral Admin Portal 0 Under review