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RingCentral Admin Portal

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Block Calls

I contacted support to ask how to Block calls for our internal paging system for all external lines and only allow calls from internal extensions. Currently anyone can call that number send a page throughout the organization. They told me to go to...
Anthony Cervelli 9 days ago in RingCentral Admin Portal 0 New

Remove automatically setting user hours to custom if adding a user to a multisite.

We recently discovered that when you add new users to a multi-site it automatically changes the user's schedule from 24 hours to custom. It then copies the site hours under the Auto Receptionist. If the site hours are changed, the user hours remai...
Nactel Admin 10 days ago in RingCentral Admin Portal 0 New

Super Admin can unauthorize any user from using the main company number at any time.

When you are using ring central for all means of communication for your clients it's a critical situation that which user is allowed to make outbound calls using the main company number, Yes every user have there own primary number but they can ch...
Bruce Atonal 12 days ago in RingCentral Admin Portal 0 New

Classes of Service

Please consider adding classes of service to enable and disable certain functionality per user. This can prevent a lot of unwanted behavior on the Ring Central platform created by new users changing settings without realizing what they do.
Nactel Admin 13 days ago in RingCentral Admin Portal 0 New

Allow for Modification of Voicemail email notifications.

It would be nice to customize the email sent when a voice comes in, we use this for email to case and structuring this would give us more flexibility.
Anne Sullivan 13 days ago in RingCentral Admin Portal 0 New

Open and save fax in one step.

The prior version of RingCentral gave you the option of opening a fax and saving the fax without having multiple steps. With the new version, you have to download the document, save the document, delete the download then delete the original fax. T...
Anil Thomas, MD 13 days ago in RingCentral Admin Portal 0 New

Add email to multiple fax line

why we cannot add/link an email to multiple fax line?
PCG Admin 15 days ago in RingCentral Admin Portal 0 New

Have a text message sent should there be a voicemail in a specific mailbox extension.

It would be benefial if the RC system could send a text message to a single cell phone number or even a list of cell phone numbers so that when a voicemail has been left in a specific mailbox a group of people can be notified.
Andrew Sewell 137 15 days ago in RingCentral Admin Portal 0 New

The users list detailed report should be sync with the customized columns. As Currently it fetches all the column details in Report.

The users list detailed report should be sync with the customized columns. As Currently it fetches all the column details in Report which are not necessary all the time.
Satish Pawar 15 days ago in RingCentral Admin Portal 0 New

Fax Icon pointed to the fax extension

Please have an option to switch from one extension to another. Add an an option to send a Fax using the Fax Extension. Clicking on the Fax Icon while logged into extension 101 should switch or point to extension 1006 in our configuration.
Carl Villella 15 days ago in RingCentral Admin Portal 0 New