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RingCentral Admin Portal

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Allow for custom Dial by Name greeting.

We have a professionally recorded dial by name greeting. Says the same thing but using the same voice we use for our auto attendant and on-hold recordings.
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

Easy way to convert limited extension to full user

Process of converting limited extensions to full user extensions is complicated.
Cliff Garstka over 1 year ago in RingCentral Admin Portal 1 Under review

Admin option to send a text as another existing user

It would be nice if there is an option as an admin to send a text as another existing user, aside from the admin number and the company number.
Guest over 1 year ago in RingCentral Admin Portal 1 Under review

Allow Performance created subscription to be accessed by all super admins

As of the moment only the user who created the report can view the performance. There should be an ability to share it.
Paul Garcia over 1 year ago in RingCentral Admin Portal 0 Under review

Better default IVR voice

add a better default IVR voice that can speak more smoothly, naturally, and doesn't rush everything it says
Cory Barnes over 1 year ago in RingCentral Admin Portal 0 Under review

Move Limited extension templates to the same section as limited extensions or move limited extensions to the users section

Move Limited extension templates to the same section as limited extensions or move limited extensions to the users section Why are they in separate places?
Cory Barnes over 1 year ago in RingCentral Admin Portal 0 Under review

i would like to show the number of pages per fax sent and received under call log

i would like to show the number of pages per fax sent and received under call log
Rodolfo Sasabo over 1 year ago in RingCentral Admin Portal 0 Under review

More control over physical desk phone display name

It would be nice to have more control over the desk phone line display and internal caller display name. Right now the phone's use the 'firstname' and 'lastname' fields on the Admin portal, which is fine for organizational purposes, but lacks from...
James Marshall SA 9 months ago in RingCentral Admin Portal 0 Under review

Linking customer data base

I am running small business. Set up Extention 1 for Sales, 2 for Support and 3 for Emergency. When customer called, I manually save, but it is not linking all extension no. For example, customer called Extention 1...I save it manually their contac...
Emergency Support 9 months ago in RingCentral Admin Portal 0 Under review

prompt to put pin before dialing out

prompt to put pin before dialing out
Guest over 1 year ago in RingCentral Admin Portal 0 Under review