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RingCentral Admin Portal

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Number to Email Format

I want to know how I can change my RingCentral number to email format for example on my Verizon line I was able to change line to email, so my customers can send email to my line.
Anthony Jabal 10 months ago in RingCentral Admin Portal 0 Under review

Admin Portal Speed Improvement

This is just feedback - I know they website has been going through changes. The changes make the processing on the site VERY slow. It takes over 5 minutes to just log in each time. Admins have to access the website so the speed of the app does not...
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

Increase the number of attempts a fax has to succeed.

We would like to see the ability to increase the number of attempts that a fax makes before failing. Instead of failing after 3 attempts, we would like to be able to increase that to a higher number. The majority of the clients that use fax are in...
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

Ability to change RC App time without changing the device time.

The RC App messages shows the user's device time. This does not help remote workers. There should be an option to change RC App's time (messages). Call routing follows extension time set but not the messages.
Paola Bianca Navarra 10 months ago in RingCentral Admin Portal 0 Under review

Ability to enable/disable specific services (SMS/MMS/fax) on a specific number in the Admin Panel

Rather than having to contact Ringcentral support to disable SMS on a specific number, it would be handy to be able to check or uncheck a box in the admin interface allowing that service (or other services, like fax).
Guest over 1 year ago in RingCentral Admin Portal 1 Under review

Need to block internet calls like skype

Please add a feature in ringcentral app to block skype callers as spammers are using it to call and its effecting our business. firstflytravel
Guest over 1 year ago in RingCentral Admin Portal 1 Under review

Allow the use of Enter key on Admin password pop-ups.

When clicking on the voicemails for other users from within the Admin panel, it pops-up and asks for that users passcode. (see image) It would be nice to have two things occur at that point: Focus on the box brings the cursor to the password field...
Joe Cache - 1601 over 1 year ago in RingCentral Admin Portal 1 Under review

Flagging and Notating Previous Calls

We would like to be able to flag/mark previously recorded call logs, and to also have the ability to include a short description pertaining to the call. This would make for easy reference should the call be needed in the future for any purpose, sa...
Guest 11 months ago in RingCentral Admin Portal 0 Under review

Create Report for E911 addresses

Currently to see your company's E911 settings you must check each user and it's 2 or three clicks into each user's profile to see what the E911 settings are. Ring Central is sending emails to remind admins to keep this up to date, however even for...
John Nickell 11 months ago in RingCentral Admin Portal 0 Under review

Playback Speeds for Recorded Meetings:

Please re-enable the playback variable speed feature with the new ring central platform. Previously, you could listen to a meeting at 1x, 1.5x and 2.0x speeds. This is time-saving, when meetings are 2.5 hours long.
Guest 11 months ago in RingCentral Admin Portal 0 Under review