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RingCentral Admin Portal

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Flagging and Notating Previous Calls

We would like to be able to flag/mark previously recorded call logs, and to also have the ability to include a short description pertaining to the call. This would make for easy reference should the call be needed in the future for any purpose, sa...
Guest 11 months ago in RingCentral Admin Portal 0 Under review

Create Report for E911 addresses

Currently to see your company's E911 settings you must check each user and it's 2 or three clicks into each user's profile to see what the E911 settings are. Ring Central is sending emails to remind admins to keep this up to date, however even for...
John Nickell 11 months ago in RingCentral Admin Portal 0 Under review

Playback Speeds for Recorded Meetings:

Please re-enable the playback variable speed feature with the new ring central platform. Previously, you could listen to a meeting at 1x, 1.5x and 2.0x speeds. This is time-saving, when meetings are 2.5 hours long.
Guest 11 months ago in RingCentral Admin Portal 0 Under review

Uniformity of Extensions Across Locations

We want to be able to have extension uniformity across our multisite locations. We have may different dealerships and want the positions at each dealership to be able to have uniform extension numbers and then have site codes for internal calling ...
Guest 11 months ago in RingCentral Admin Portal 0 Under review

2 extensions on one app, texting included

i am doing 2 jobs right now, and will for at least 2 months. each extension is for a particular job. i need to be able to see the texting on one app so i dont miss any conversations. i have 1 app on my cell phone and one on my desktop but that doe...
Guest 11 months ago in RingCentral Admin Portal 0 Under review

Add a title, note, or name field to Number Transfers

This wouldnt require any crazy coding, but the addition of a field in the Transfer Orders page would be very helpful to keep track, especially for larger companies, where several transfers can be requested, so that internal admins can keep track o...
Ken Bock 11 months ago in RingCentral Admin Portal 0 Under review

create users template

create users template
Guest 11 months ago in RingCentral Admin Portal 1 Under review

Local Area Code Reflected on Caller ID

When you call a specific area code the caller id that will reflect will show the area code of the location
Guest 11 months ago in RingCentral Admin Portal 0 Under review

Real time call screening

I am often on one outgoing call, when an important second call comes in. I currently use a human teller receptionist so that I can be told who is calling about what, and prioritize accordingly, REAL TIME. Call screening should go like this RC. “Ma...
Guest 11 months ago in RingCentral Admin Portal 1 Under review

All block numbers should be displayed in the Service Web.

I would like all blocked numbers should be displayed on Service Web so that we don't ned to submit a Whitelisting form everytime thier is a blocked number
Stephen Hofmann 11 months ago in RingCentral Admin Portal 0 Under review