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RingCentral Admin Portal

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Dialed Number for Incoming Caller ID in RingCentral App

The dialed number is currently not showing in the RingCentral app, phone app, and mobile phone app. It is showing in analog/physical phone though. Please add this feature in the applications as well. Thanks.
Sonny Bhinder Team about 1 year ago in RingCentral Admin Portal 0 Under review

Allow me to pull a list of devices with MAC/SN to corresponding extension

This would be great after ordering a few hundred phones, so I don't need to manually compile a list of devices for local IT support to install
Cory Barnes over 2 years ago in RingCentral Admin Portal 2 Under review

Bulk Update to the Email Domain of Users

Import this change in bulk instead of hitting each user individually. Saves time.
Alfred Lamsen 4 months ago in RingCentral Admin Portal 0 New

Download Voicemail Recordings from Admin Portal

I need to be able to download voicemail recordings from different users from the admin portal. It is time consuming to have to login to each individual user to access these recordings.
Heather Poelzer 4 months ago in RingCentral Admin Portal 1 New

Swap numbers online

Please add a feature in service.ringcentral.com so customers can swap numbers like what we are doing in AI (internally)
Main main Jordan Bamba 7 months ago in RingCentral Admin Portal 0 Under review

Export company contacts

Export company contacts for user view. It would be easier if we can also download company contacts even in user view.
Jessa Remo over 2 years ago in RingCentral Admin Portal 1 Under review

Fix caller ID for 800 numbers

Ringcentral can not display proper caller ID for 800 numbers. Even thier tech support 888-898-4591 comes out as HoneycombBotanicals. Not professional
Cody Sorenson 4 months ago in RingCentral Admin Portal 0 New

Delete Message After Notification Trigger

If we setup message notifications to be emailed would like to have the option to delete the message after the trigger completes or after x period of time. Our last system sent VMs to email and then deleted from the system as its easier to transfer...
Nathaniel Aylard 4 months ago in RingCentral Admin Portal 0 New

Bilingual and Multi-lingual Voicemail Transcripts

Staff in the office where I work are bilingual (English & español in our specific case). Many of our clients are native Spanish speakers and most of them either prefer to speak Spanish or only speak Spanish. The voicemail transcript service se...
Frederick Evans over 1 year ago in RingCentral Admin Portal 1 Under review

Assign users to multiple sites

Please add this feature in your latest update. Assigning users to multiple sites will help in make calls inbound and outbound from multiple sites.
Ali Asif over 1 year ago in RingCentral Admin Portal 1 Under review