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RingCentral Admin Portal

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Add more trusted emails

It would be nice if we can add more than 25 emails as our Trusted Emails for faxing.
Paola Bianca Navarra about 2 years ago in RingCentral Admin Portal 0 Under review

Please consider linking the custom rules to Google calendar.

Currently I go to Phone System, Auto-Receptionist, General Settings, IVR settings then custom answering rules. I add a custom answering rule for each day of the month to let the system know which EMS doctor is on call from 8 AM - 10 PM that day. T...
Guest about 2 years ago in RingCentral Admin Portal 0 Under review

Consistency when Copying Call queue

When creating a new call queue, if you use the "Copy Settings from" setting there is an inconstancy with how the system copies settings over. In the Group settings of the new call queue > "Messages & notifications" The settings for "After h...
Guest about 2 years ago in RingCentral Admin Portal 0 Under review

Accessing web portal with enabled Anti-virus and Firewall

Hoping that RingCentral will be able to configure the system to work even there is enabled Anti-virus and Firewall. It is quite hassle to disable it from time to time just to access it.
Jessa Remo about 2 years ago in RingCentral Admin Portal 1 Under review

Voicemail and Voicemail Redirect Reports in Analytics

In the Live Reports, there should be a report for # of voicemail. In the Performance Reports, there should be a KPI for VM Redirects. That way, the redirects VMs can be compared side-by-side with the actual voicemails so users and admins can easil...
Hannah Tieu about 2 years ago in RingCentral Admin Portal 0 Under review

On-demand Call Recording Announcement settings by individual sites not account based

Currently the On-demand Call Recording announcement can only be set in the "Main Site". We have sites that speak other languages so need to be able to set this announcement by individual sites.
Guest about 2 years ago in RingCentral Admin Portal 0 Under review

Admin Portal Speed Improvement

This is just feedback - I know they website has been going through changes. The changes make the processing on the site VERY slow. It takes over 5 minutes to just log in each time. Admins have to access the website so the speed of the app does not...
Guest about 2 years ago in RingCentral Admin Portal 0 Under review

Increase the number of attempts a fax has to succeed.

We would like to see the ability to increase the number of attempts that a fax makes before failing. Instead of failing after 3 attempts, we would like to be able to increase that to a higher number. The majority of the clients that use fax are in...
Guest about 2 years ago in RingCentral Admin Portal 0 Under review

Having the capability to add 1,000 call queue members

Having the capability to add 1,000 call queue members, specially to those medical and government accounts.
Jessa Remo about 2 years ago in RingCentral Admin Portal 1 Will not implement

Need to block internet calls like skype

Please add a feature in ringcentral app to block skype callers as spammers are using it to call and its effecting our business. firstflytravel
Guest about 2 years ago in RingCentral Admin Portal 1 Under review