RingCentral Admin Portal

We continue to get email messages from Ringcentral that our phone calls are being recorded. We already know this, we do not need emails constantly advising us of this.

In the download User list inside RingCentral. There should be the ability to download a user list including all settings and permissions. Including Recording Status Phone #'s everything all settings. There should also be the ability to make change...

I want to change the order for Mobile and Desktop instead of putting it in Order 1 in default, if we can put it in Order 2 or 3.

Senior execs do not always want there numbers known to a wider audience

It would be beneficial to have a bulk user download feature that has all information downloaded like: Meeting Provider Information, and other information included in the User Details.

Callers should have the option to be able to route through a IVR and press 0 to then be routed to an call queue. If the agents don't pick up in a certain time then the call gets sent back to the IVR where the caller can then press 0 and be sent ba...

Could you please separate these features, as they were previously separate and named as "Call Handling & Forwarding" and "Messages". In the Roles section, the new combined feature is not even listed. In the Roles section under "User Settings" ...

I have had some customers complaining that they are getting lots of email notifications about the declined user sign up for RCV Pro. They would like the ability to have the sign up attempts rejected but for this to not generate an email (ability t...

Currently Polycom phones that are not setup for Presence monitoring propagate the user's extension on all lines. This eliminates the speed dial capability using favorites keys. Since RingCentral only uses two lines, change the Polycom config for t...

This would be great after ordering a few hundred phones, so I don't need to manually compile a list of devices for local IT support to install