RingCentral Admin Portal

It would be convenient to still be able to receive incoming fax to a user extension even if the missed call setting is set to forward to another extension.

While the performance reports include the option to filter for day/week/month along with a specified timeframe per day, there is no option to filter for specific hours and timeframes over a longer period, e.g. I want to have a report for a full we...

Why is it useful? - To have an organized way of submitting and tracking support cases and to see the volume of the affected users on the account. Who would benefit from it? - RingCentral, IT supports, Super Admin.- Eliminates multiple duplicated c...

The option to change the Company Main number type to be voice only would be beneficial. The ability to make these changes for all other numbers are available BUT NOT for the Company Main number for some reason.

Hi team, Please have a feature for company main number that can be received multiple user extension

We will on occasions change a template setting or apply template setting to a user who missed having a template setting assigned. the user gets an email and also a voicemail informing them of a security change which leads to concern and confusion....

Admins would like the ability to force Passwords and PINs to be changed or updated every 30-180 days.

Would love the ability to be able to copy pre built reports to be able to manipulate them as we find fit.

If a Call queue Manager is assigned multiple call queue, they should be able to look at the detailed call logs for both queues at the same time; currently this is only possible in the "simple" call log view. This makes it tedious for auditing purp...

I would like the ability to centrally backup/archive SMS and MMS messages for Documentation, Audit, and Compliance purposes (HIPAA) using Archiver. We already have the ability to centrally backup call recordings and messages but not SMS. In Health...