RingCentral Admin Portal

We have many sites that have their own set of purchased and reserved numbers. If we move the numbers to inventory, I don't see a way to assign a "company" number to a site once in inventory. If I assign a spare number to the site it belongs to it ...

While the performance reports include the option to filter for day/week/month along with a specified timeframe per day, there is no option to filter for specific hours and timeframes over a longer period, e.g. I want to have a report for a full we...

It would be convenient to still be able to receive incoming fax to a user extension even if the missed call setting is set to forward to another extension.

Why is it useful? - To have an organized way of submitting and tracking support cases and to see the volume of the affected users on the account. Who would benefit from it? - RingCentral, IT supports, Super Admin.- Eliminates multiple duplicated c...

It would be useful to have the option to block spam SMS as well as spam calls. We are receiving more and more spam SMS messages to our company's main number.

We will on occasions change a template setting or apply template setting to a user who missed having a template setting assigned. the user gets an email and also a voicemail informing them of a security change which leads to concern and confusion....

Hi team, Please have a feature for company main number that can be received multiple user extension

My company has nine sites within RingCentral that all use the same Holiday schedule for office closures. Every year, I have to spend time manually inputting these hours into the custom answering rule I have for each location. It's Oct 31'st 2022 a...

Admins would like the ability to force Passwords and PINs to be changed or updated every 30-180 days.

If a Call queue Manager is assigned multiple call queue, they should be able to look at the detailed call logs for both queues at the same time; currently this is only possible in the "simple" call log view. This makes it tedious for auditing purp...