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RingCentral Admin Portal

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Admin View to see Addons/Integrations

Currently there is no way to view any Integrations or addons in the Admin Panel. We'd love to be able to see if any folks have enabled anything on our account, this seems like a nice security feature.
Guest over 2 years ago in RingCentral Admin Portal 1 Under review

block the faxing on the main number.

Customer would like to block the fax message on the main number but not including SMS and calls.
Rinny Dela Cruz 8 months ago in RingCentral Admin Portal 1 Under review

Intercom working on a group of extensions

Our Company consists of over 1500 phones. I don't want to intercom 1500 plus phones. I want to be able to create a group of which Intercom would only work within each group. For example, If I create a group that consists of users 2100 to 2105, if ...
Guest about 2 years ago in RingCentral Admin Portal 1 Under review

We would like the ability to upload an on hold recording to all our extensions at one time

We pay for a custom on hold recording that is updated at least once a month. We have to upload that new recording into the extension for each of our receptionists one at a time. We would like to be able to upload the custom on hold recording and a...
Tom Shock 8 months ago in RingCentral Admin Portal 0 Under review

Add an option to allow all incoming calls to a call queue to ring to all queue members without taking into account the user status as it happens with direct calls

Add an option to allow all incoming calls to a call queue to ring to all queue members without taking into account the user status, as it happens with direct calls. This option would allow call members to manage multiple calls without requiring to...
Javier Ares over 1 year ago in RingCentral Admin Portal 0 Under review

email notification for incoming calls & outgoing calls & miss calls

we need to get email notification for all the calls that we received & all the calls taking out & miss calls as well
Roshan Wewewala about 2 years ago in RingCentral Admin Portal 1 Under review

Relocate RECORD USER NAME

PLEASE relocate the RECORD USER NAME button FROM User Details TO Voicemail! It makes so much more sense. Maybe both places would be great! Thank you!
A. Super Admin 4 months ago in RingCentral Admin Portal 0 Under review

Download inbound call using analytics on a group number

download inbound call using analytics on a group number
Jonas San Luis 4 months ago in RingCentral Admin Portal 0 Under review

Volume Editing Ability at the in the creening, greeting, hold music area to adjust rather than in a 3rd party app

my at the in the screening, greeting, hold music area to adjust rather than in a 3rd party app. Saves time
Phil Gilkes 4 months ago in RingCentral Admin Portal 0 Under review

Changing Prompt repeats

I would appreciate if I were able to edit how many time the IVR menu prompt plays on the line. Right now its 3 times, no one listens to a prompt 3 times.
Stephanie Cooper 8 months ago in RingCentral Admin Portal 0 Under review